We were there for 2 weeks and were only at the hotel for sleeping (around 9 pm to about 7 am) since we were caring for a sick family member.

The stay was generally good - it was extremely convenient for where we needed to spend the day however there are a couple of areas of improvement needed:

1) When windy, staying in the room was like staying in a haunted house. The wind whistled through a poorly sealed window and howled quite loudly all night. We came close to requesting another room but finally decided it was too much trouble.

2) Housekeeping kept doing weird things regarding our drinking glasses. Our understanding was that the drinking glasses were to be replaced each day. They not only didn't do that regularly (the same dirty glasses were there for 3 days straight on one occasion) but then they started removing the glasses without replacing them. Sometimes they'd leave one glass in the room, other times there were none. One time there were three including one dirty one.
We complained about it twice since we always drink water at night and sometimes used them for other drinks. They apologized but then kept doing it. So I'd give Housekeeping poor marks overall. But kudos for the hotel staff after our final complaint our last day - they apologized profusely and offered us free breakfast coupons.

3) It's noisy being under another room - you can hear everyone's footsteps from the floor above. If I were to stay there again, I'd only stay on the 3rd floor.

4) An elevator broke down about mid way through our stay. This required us to use stairs or go to the absolute end of the building to use another elevator to get to our floor. Although it was over Thanksgiving it seemed like there were plenty of non-holiday days for a repair person to do something about it so not sure what the problem was.

First let me say that I usually look for Hilton properties, but there were none nearby. The hotel is nicely remodeled. Nice colors, nice lobby, nice room. The bar area was nice, but the bartender was useless. Almost no selection ... And zero personality. The front desk attendants were nice, but were unable to resolve our reservation snafu. I don't think it was their fault ... Seemed more like a system issue. We reserved three rooms, and that's what we got ... Three rooms. No real service or hospitality.

We were guests at the Marriott Courtyard in West Orange NJ 11/2-11/5/12 three days after Sandy and were pleasantly surprised at the courtesy extended by the hotel staff. They were overwhelmed with people coming and going and just hanging out in the lobby. There was power, internet, and a weekend free of TV. They had coffee, tea and Happy Hour and many smiling faces! Only encountered two unhappy employees, one who had been working too long and the other hadn't even been there through all the drama. The hotel has wonderful amenities including and indoor pool, weight room, and lovely courtyard. Everything was in good working order, clean and fresh. Left a tip for the maid, asked for extra towels because there were three of us. The beds and linens were very comfortable. The staff was very attentive. I would recommend staying here.

Our family checked into the Courtyard on 10/30 late in the afternoon. AFTER checking in we realized the hotel had no tv, no internet (ok there had been a hurricane) but they also had NO WATER (and hadn't had any all day)...Not a word from anyone at the front desk. Some people were informed and offered discounts, others were not. Some people were given bottled water, (if you asked for it). Considering we had just stayed for two days at another hotel, where guests were given written updates during the hurricane AND notes were posted at all elevators, the performance by this management team was poor.