This hotel really exceeded our expectations, We have stayed in the major brand hotels in the area and found everything about this hotel superior.. In fact, we have stayed in numerous hotels from north Jersey down to Atlantic City and this was by far the best experience, It started with the easy reservation process and got really good when we checked in. The front desk staff is outstanding, especially Capri, She has a smile and help for everyone. We had a larger than expected room with two full size beds, a real fridge and coffe maker and very attractive bath room that was surprisingly well lit. The complimentary beakfast in the welll equipped and well furnished lobby was a treat, especially the coffe machine that provided us with our morning latte.
Getting anywhere by car was easy. The hotel is in a well lanscaped area set back from a main street that is only five minuutes from route I 280, the main east west highway that connects to the Turnpike, parkway and route 78. It is only a half hour to the city and we drove to Yankee stradium in 40 minutes. They also have plenty off street parking.
Having spent a lot of time in hotels in this area every year for the past 29 years, I have observed how difficult it must be to get good staff. One of the unusual features of this hotel is the well trained staff that are all ready to help. We found the room to be clean and in excellent condition and when we needed extra towels (by the way the room is stocked with three sets of towels for two people) and extra hangers (we were there for 9 nights including for a wedding) the response was immediate and generous.
When we asked for some advice the manager was called and he was extremely helpful and freindly.
This was our first compalint free stay in any hotel in NJ and gets our higest recommendation for quality and location as well as value.
- Official Description (provided by the hotel):
- Upscale suburban hotel in the Pleasantdale section of West Orange. Featuring a combination of suites, kings, and double bedded rooms with the finest of touches and a sparkling reputation for service and cleanliness. We offer Free secured WiFi at speeds of 50Mbps, Free Classic American Buffet Full Breakfast, Complimentary local business shuttle, plush linens and oversize towels, our own green line of amenities with no plastic bottles that will linger on for fifty years and of course our free to guest lobby beverage center featuring 24 hour healthy waters, Folgers Coffee & Decaf, and Nescafe Coffee, Espresso, Decaf, Hot Chocolate, and Cappuccino. And of course our daily baked cookies, popcorn, seasonal home-made lemonade and our Sweet Shoppe for that quick snack. We're minutes from Edison's Historic District, South Mountain Reservation, NJPAC, SOPAC, and The Historic Wellmont Theater in Montclair. ... more less
- Reservation Options:
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- Also Known As:
- Wilshire Grand West Orange
- Hotel Wilshire Grand