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“Service from Front Desk went far beyond required.” 4 of 5 stars
Review of BEST WESTERN Turtle Brook Inn

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BEST WESTERN Turtle Brook Inn
2.5 of 5 Hotel   |   555 Northfield Avenue, West Orange, NJ 07052   |  
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Ranked #4 of 4 Hotels in West Orange
NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Service from Front Desk went far beyond required.”
4 of 5 stars Reviewed February 4, 2011

The Turtle Brook Best Western is centrally located in the Livingston NJ area. It is a clean, comfortable motel that offers good value for the price. The Front Desk staff was incredibly helpful with information on the area and went to great lengths to make sure our short stay was comfortable.

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    31
    27
    18
    12
    12
See reviews for
41
14
11
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Somerset, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2011

The room was spotless, the bed really comfortable. The owner very friendly. We stayed overnight because of an early surgery at St. Barnabas and the forecast for snow. They offered a hospital discounted rate.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada, Kentucky
Top Contributor
255 reviews 255 reviews
177 hotel reviews
Reviews in 103 cities Reviews in 103 cities
229 helpful votes 229 helpful votes
3 of 5 stars Reviewed January 3, 2011

We stayed here over New Year's while visiting family in the neighborhood. Everything was fine except for the plumbing, which could not keep a constant temperature in the shower. The plumbing is probably original, and lacks a pressure regulator leading to alernate blasts of hot and cold water when some other room uses their taps.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 27, 2010

Our room was very clean; beds were comfortable; shower was hot and powerful; generally quiet; very friendly staff; continental breakfast was just okay but no worse than that at comparable hotels

  • Stayed November 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2010

Clean, courteous and wonderful! My third stay at this hotel. A Seton Hall parent who found this hotel close to campus with great accommodations. I won't stay anyplace else.
Large clean updated rooms with helpful staff. who treated us like family.
I would recommend this "gem" to all Seton Hall parents.

  • Stayed October 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stamford, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2010

This past weekend was Parents Weekend at Seton Hall. Turtle Brook Inn was on the list of recommended hotels in the area, so we decided to give it a try. For a very reasonable cost, we got comfortable rooms, great beds and pillows (always important to us), WiFi, computer access in the lobby, great breakfast in the morning (included). The management and staff was extremely helpful, giving us advice on area attractions, restaurants, and offering directions. We plan to make this our spot when we visit our son at Seton Hall. Connecticut Seton Hall parents.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed October 3, 2010 via mobile

My mates (friends)  and I stayed at the Best Western Turtle Brook Inn Hotel for the weekend. On arrival we were greeted by very friendly staff in reception. Our room was very clean and nice and warm. Lots of choices for breakfast and again lovely staff. The location of the hotel is perfect we will certainly be going back. Well done.

  • Stayed October 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Turtle Brook Inn

Address: 555 Northfield Avenue, West Orange, NJ 07052
Phone Number:
Location: United States > New Jersey > West Orange
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in West Orange
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Turtle Brook Inn 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Located just 17 miles from New York City and close to all the exciting West Orange attractions, the BEST WESTERN Turtle Brook Inn offers friendly customer service, exceptional amenities and affordable rates for visitors staying in West Orange, New Jersey. Staying at this charming West Orange, New Jersey hotel means that you'll receive excellent customer service, cozy accommodations and affordable rates, in addition to easy access to key area attractions. The Turtle Back Zoo, Edison National Historic, South Mountain Recreation Complex, Codey Arena, St. Barnabas Hospital, Manor Restaurant, Prudential Center and New Meadowlands Stadium are all just a short drive away. Guests also have the option of taking a short day trip into New York City, just 17 miles away, to visit world famous sites. Seton Hall and Rutgers University are also close by the hotel, which makes the BEST WESTERN Turtle Brook Inn the perfect place to stay while visiting students or exploring campuses. Guests of the BEST WESTERN Turtle Brook Inn will find that each recently renovated guest room comes complete with all the comforts of home, including pillow top mattresses, cable satellite television with HBO® and free high-speed Internet access. Other amenities at this West Orange hotel also include a fitness center, complimentary continental breakfast each morning, guest laundry and an on-site coffee shop. Corporate guests traveling to the BEST WESTERN Turtle Brook Inn will also appreciate the convenience of this West Orange hotel's business services and close proximity to area businesses, including Merck, Prudential, ADP and AT&T. Ready for an unforgettable and fun-filled vacation in West Orange, New Jersey? ... more   less 
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Also Known As:
Best Western Turtle Brook Hotel West Orange
Best Western West Orange
West Orange Best Western

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