As a frequent traveller, this hotel ranks up there with the top high end hotels in the Midwest and on the East coast! Fabulous room with the most comfortable bed and the towels are so thick and luxurious! Definitely felt pampered by the amenities and by the accommodating staff. The Valet, Doorman, Front Desk staff, Concierge answering the phone, all were so welcoming and really showed they valued having me as their guest. Excellent location, highly recommend this hotel.