We had an overall very good stay at this hotel. It was marathon weekend so most hotels were booked or had very inflated rates. I was fortunate to get a good deal at this hotel, on a booking sight. The only type of room available was 2 double beds. I preferred a king but was just happy to get the reservation at a good price.
This hotel is in a great locations, it really can't be beat. Walkable to most major sights. We arrived Saturday late morning. When we check in I asked if it was possible to get a king room. At first they said no (which didn't surprise me since we got such a reasonable rate). It was our 25th wedding anniversary, so I told them and said I'd really like to have a king room if possible, and we'd be more than happy to check in later in the day, should one become available. The young ladies at the front desk, Stacia (sp?) and Stacey, checked around, and were able to come up with a king room that was available for early check-in! They then offered the free car service (provided by the hotel on first come first serve basis). We took the services to the Barnes collection (which is amazing).
The only problems, and minor at that, was that the room did not have any glasses! Only 2 paper coffee cups. Later in the evening we called and asked for some, but they weren't delivered after an hour or so and we left for dinner. When we returned, still no glasses. We called again, and this time they showed up fairly quickly. Also the bathroom door did not close completely for some reason but again, this did not create a major problem.
Overall we were very happy with the Latham Hotel. The room was nicely furnished, clean and comfortable. The front desk help was delightful, the free car service, a nice perk, and the location can't be beat.