This hotel is within walking distance to the historical down town (Independance Hall, Liberty Bell, US Mint.) We stayed here as they allowed "self parking" and that it was close to the areas we wanted to see. The hotel itself was large and beautiful which is what I expected for a Hyatt Regency. Unfortunately, this is where the accolades stop. I was disappointed by the following things: First the bathroom doors are two "French doors" which close together. These doors do not lock, and they have a half inch gap. Walking by you can see the person on the toilet. It's not that big of a deal if you are traveling with your spouse, but I still didn't like it. Also, this hotel has a policy of NOT replacing towels. Typically in hotels you see the "put it on the rack" if you want to use it again etc. Nope.. Not here you had to call everyday to tell them you wanted new towels/wash cloths which is redicilous for a Hyatt Regency. To add insult to injury, there were NO towel racks in the bathroom even if you wanted to re-use the towels. You had to use the shower curtain rod or the clothing hook! Really!?!?! We asked a house keeping lady in the hall for an additional wash cloth and she told us NO that she only had enough to service her rooms. I have to say it was tiring chasing after fresh towels during my week stay! Lastly, the "buffet" was not very good. While it was visually beautiful it was lacking the basics. One example was wonderful looking french toast.. I cut into it and 100 raisins leaked out in some sauce. Really?? I just want to eat and not have to pick out stuff because the hotel wants to be "gourmet." The next day I opted for the pancakes which were hard (so were my husbands.) I personally love and prefer Hyatt hotels, I was just disappointed at this one. On another note there is an out door ice skating rink within walking distance which was lovely. All of the staff was helpful (except for the housekeeping lady.)
- Also Known As:
- Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
- Hyatt Regency Philadelphia At Penn`s Landing Hotel
- Hyatt Regency Penns Landing
- Hyatt Regency Philadelphia Hotel
- Hyatt Philadelphia
- Philadelphia Hyatt
- Hyatt Penns Landing Hotel
Phone Number:
Region:
United States >
Pennsylvania >
Philadelphia
> City Center East
Amenities:
Bar/Lounge
Business Center
Fitness Center
Restaurant
Room Service
Suites
Swimming Pool
Wheelchair access
#15 Luxury Hotels in Philadelphia
#34 Family Hotels in Philadelphia
#34 Business Hotels in Philadelphia
Price Range:
$$
Hotel Class:4 star (4*)
- Official Description (provided by the hotel):
-
Waterfront property. Neo Modernist Highrise.
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