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“Great Location” 4 of 5 stars
Review of Hyatt Regency Philadelphia at Penn's Landing

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Hyatt Regency Philadelphia at Penn's Landing
4.0 of 5 Hotel   |   201 South Columbus Boulevard, Philadelphia, PA 19106 (City Center East)   |  
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Ranked #36 of 82 hotels in Philadelphia
Metuchen, New Jersey
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Great Location”
4 of 5 stars Reviewed December 9, 2012

This is a beautiful, clean hotel with great views of the river. Even though it is located at Penn's Landing across the highway from the rest of the city, it is a short, easy, direct walk right into the historic section. The restaurant was delicious and had an awesome, healthy menu for children! Staff were very nice, too.

Room Tip: Try to get river view, although the view of the city skyline at night isn't bad either!
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
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English first
Philadelphia, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 5, 2012

My boyfriend and I stayed at the Hyatt Regency Regency in Philadelphia from 10/29 (our anniversary) till November 1st to hide away from Hurricane Sandy. We absolutely loved it. Check-in took literally less than 5 minutes. we did self parking (even though that was the cheapest yet still expensive option) but nonetheless hassle free. We got to the room and it was pretty. The room felt comfortable and we were able to hook up our game system to the tv (which is a plus for us since we drag our Xbox on almost every vacation we go on) The food was good especially during happy hour. Everything about this hotel was perfect. Very clean and the staff was very friendly. I would definitely stay here again and I would recommend this hotel to anyone.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MCatHyatt, General Manager at Hyatt Regency Philadelphia at Penn's Landing, responded to this review, January 3, 2013
Thanks for staying with us during the hurricane. I hope your home didn't suffer too much damage. Glad you enjiyed the get away. Hope you can come back for another visit that isn't connected to a hurricane!

Best regards,

Mike Costello
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Top Contributor
65 reviews 65 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 4, 2012

First, request a room with a view of the River. You might as well have a view, because you will be overpaying for what you get at this hotel. Yes, the room was clean. We paid about 200 a night, which included a lovely breakfast. Parking was 30.00 a night, which was about average in Philly - but you would think you would get some discount staying at the hotel. The hotel is within walking distance of the Old City. Most Hilton hotels give you bottles of water when you arrive, you have to beg for them at this hotel. Nothing is complimentary. We will choose another hotel in Philadelphia for our next trip. You would think that after spending 300.00 at the bar over two nights, that they would comp the parking, but NO!!! Even the parking deck near the REading market (don't miss it), discounts parking once you spend 10.00 at the market. Shameful.

Room Tip: Ask for a River View... otherwise you might get a view of I95.. and the sound of continuous traffic.
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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MCatHyatt, General Manager at Hyatt Regency Philadelphia at Penn's Landing, responded to this review, January 3, 2013
I am sorry to learn your entire stay didn't meet your satisfaction. The parking is lower than many hotel options in the city as well as offering the options of valet or self parking. There are package options we have that include parking which may be better alternative for future travel.

Thank you for sharing your comments.

Best regards,
Mike Costello
General Manager
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Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 3, 2012

A beautiful, modern, very clean hotel. Every member of the staff was helpful and happy. Check in was efficient and the front desk staff was lovely. The barista in the coffee bar was delightful! Our room had magnificent views of the waterfront. We had a great time, love the hotel and would happily recommend this hotel to our friends.

Room Tip: Upgrade to a suite on a high floor. The water views are spectacular!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCatHyatt, General Manager at Hyatt Regency Philadelphia at Penn's Landing, responded to this review, January 3, 2013
Thank you for the great comments and for staying with us. Glad you had a great time. Thank you for the recognition of the first rate hospitality from the staff. We appreciate it.

Look forward to your return with those friends you mentioned!

Best regards,

Mike Costello
General Manager
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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2012

Stayed 3 nights for business travel. Overall the hotel and room was great. However, if you ever have to stay at this hotel,do the following.
Never, under no circumstance accept a city view or a West facing view room. Your room will be directly over I 95. Even with ear plugs and a pillow over my head the noise was relentless. Additionally, the shower was a challenge. I'm all for saving the earth but when i can't even get all of my body wet at the same time i think that is a little over doing things don't you think! Next time i will stay downtown.

Room Tip: Downtown or River view only.
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCatHyatt, General Manager at Hyatt Regency Philadelphia at Penn's Landing, responded to this review, January 2, 2013
I apologize that your stay did not meet your expectations. We haven't had any issues with water pressure and haven't adjusted the flow of the shower heads to a diminished level.

We will look into this further and appreciate your sharing the information with us.

Best regards,

Mike Costello
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darien, Connecticut
Top Contributor
119 reviews 119 reviews
6 hotel reviews
Reviews in 37 cities Reviews in 37 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 2, 2012

This is an OK hotel. Have stayed there a couple of handful of times, some for business meetings, and some personal. Nice views of the river and in an area that is secure and safe for daytime walking on the boat docks and in immediate vicinity. A decent restaurant, but one that you would only use for a needed meal. Nothing great. Rooms are spacious and clean. Price is OK. Good cab service for airport and going to fine and boutique restaurants in Philly, of which there are many. Some family tourist attractions are very close on the river.

Room Tip: Riverside for views and quiet.. They have suites, which we have used many times, quite spacious...
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 30, 2012

We stayed here over T-Giving weekend. Love the location, right on the river with a short walk to Old Town, which we liked, but far enough to not be right in the thick of it, which can sometimes get annoying. Overall Philly is a smaller city, so getting anywhere in the downtown are doesn't take too long. The room was really nice and modern. Ask for a corner room so you get both city and river views. Over all, it's a good place to stay. Nothing amazing, but for a weekend in Philly it worked quite well for us.

Room Tip: Ask for a corner room on the west facing side (I THINK) for both a city and river views.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Philadelphia at Penn's Landing

Address: 201 South Columbus Boulevard, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Philadelphia
#22 Romantic Hotel in Philadelphia
#30 Business Hotel in Philadelphia
#30 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Philadelphia at Penn's Landing 4*
Official Description (provided by the hotel):
Waterfront property. Neo Modernist Highrise. ... more   less 
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Also Known As:
Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
Hyatt Regency Penns Landing
Hyatt Regency Philadelphia Hotel
Hyatt Philadelphia
Hyatt Penns Landing Hotel

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