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“Wasted Potential” 3 of 5 stars
Review of Holiday Inn Express Philadelphia Midtown

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Holiday Inn Express Philadelphia Midtown
2.5 of 5 Hotel   |   1305-11 Walnut Street, Philadelphia, PA 19107   |  
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Ranked #32 of 83 Hotels in Philadelphia
Allentown, Pennsylvania
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
“Wasted Potential”
3 of 5 stars Reviewed February 17, 2014

This hotel is in absolutely prime real estate, in a relatively modern building but it was never intended to be anything more than "just okay". This becomes obvious as soon as you walk into the cramped little lobby.

The rooms themselves are big, relatively clean, have comfortable beds, and great views on the higher floors. However, the decor is outdated (even by Holiday Inn standards). The bathrooms are super-small, have no ventilation fan, and the tile in it was ancient. There was a desk, but its chair was half-broken. You just never escape the feeling that the place was decaying around you. Thanks to the mini-fridge, the rooms are good for partying in, but other than that, they're "just a place to sleep".

The breakfast is the typical Holiday Inn Express fare, so its lack of quality can only be blamed on the chain instead of the hotel itself. It consisted of cold food (cereals, bagels, yogurt, etc) and the hot breakfast (which rotates from day to day). The day we went there, the hot breakfast was a wanna-be omelet consisting of a folded-over circle of egg, with fake cheese in the middle. Not a culinary delight, but it was free and beggars can't be choosers.

You could justify staying here because of the below-average price and dismiss its shortfalls by saying "you get what you pay for", but I would go as far as to say that this hotel is actually a poor value once you you consider that you can stay at a nicer hotel (in the same location) for cheaper by naming your own price on Priceline.

  • Stayed February 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, February 20, 2014
Thank you for taking the time to write about your stay at the Holiday Inn Express Midtown. Your candor is appreciated as well as your balance in what you had to stay. If could let us know your room during this stay by email to midtown@himidtown.com, we can investigate your concerns. Thank you..
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700 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
1 review
5 of 5 stars Reviewed February 12, 2014 via mobile

A group of us were travelling after working at a summer camp. We had caught and overnight bus from Boston and arrived in Philadelphia at 6am. We mad it to the hotel by 7am, and were clearly way to early to check in. They stored our bags for us and tried to find the first available room. That told us to come back in in Philadelphia few hours.

The location was pretty central so there was enough stuff around to keep us awake for another few hours, we returned at 10.30am.they managed to find a room that was cleaned and ready for us and let us check in. We were in our room asleep by 11am. That didnt charge us any extra and we were very grateful for their hospitality.

The best part about the location was the best snack shops nearby. I highly recommend Scoop De Ville which is n ice cream shop next door to the hotel. Or Insomnia Cookies which are open til about 2am and all their cookies are served warm out of the oven.

Stayed August 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, February 17, 2014
It's great to hear that you enjoyed your stop in Philadelphia and the staff were able to adapt to your needs. Thank you for your great comments and we hope that if you are in the area again, that we will have the chance to welcome you.
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Sewell, New Jersey
1 review
4 of 5 stars Reviewed February 3, 2014

We used my hotel points to go away for the night. This hotel is perfect for a weekend away. The location is so close to so many restaurants/bars and shopping but also near the historic sites and parks (such as Independence Hall, City Hall, Rittenhouse Square, etc.) We took the Patco line in from NJ so we saved on parking. The Patco train lets you off a block from the hotel. The beds were comfortable, the room very clean and my husband and I really enjoyed the free breakfast in the morning. I used to travel a lot and this breakfast exceeded any I had been to. Bagels, eggs, yogurt, fresh fruit, variety of oat meals, donuts, cinnamon rolls, etc, etc, etc. my husband and I both agree that this hotel is absolutely worth the value. Granted we stayed for free with my points, we feel the price to stay here is completely worth it. I saw a review about not having a refrigerator. Our room had a fridge and a microwave. Thank you for a wonderful stay!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, February 5, 2014
Thank you so much for your Trip Advisor review. We are happy that you and your husband enjoyed your stay, even if it was on hotel points. We look forward to seeing you again!
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Philadelphia, Pennsylvania
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 30, 2014 via mobile

Large city hotels that are not rated 5star and the morning staff just greeted me with a very enthusiastic Good Morning, and the front desk was more than gracious and accommodating. the rooms are clean and well stocked for what I'm paying. I recommend this hotel to everyone.

Stayed January 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, January 31, 2014
Thank you for the recommendation. It is wonderful to hear that you are a repeat guest and that we have been unfailing..... the employees will be glad to hear what you had to say. Thank you.
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Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2014

This was a designated conference hotel for a professional conference I attended Jan 24-27, 2013. It is an older property, nothing fancy. I had a spacious room to myself on the 12th floor. Since I am not a morning person, I especially appreciate that the windows are angled and have full curtain coverage. (I always take sleep masks but didn't need it here.) The location is great! Just four easy blocks to the convention center and a very scenic walk it is. Lots of restaurants and bakeries for all kinds of palates in easy walking distance. I like to walk after dinner and I felt safe walking after dinner. Many people out on the streets even Sunday at 9pm during the Grammys. Cabs are easy to catch here. I paid $10 for a cab ride during rush hour from 30th Street Station (Amtrak). I discovered later it would have been cheaper to get on SEPTA to the Marriott/Convention Center and ride a bus or walk from there. Free breakfast was satisfying to me. Front desk staff and housekeeping were all nice and considerate.

Room Tip: Higher floors may be quieter.
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, January 31, 2014
Thank you so much for letting us know thta you enjoyed your stay on so many levels. I am glad that you enjoyed your downtime so much while you were here for work. HOpe we get to see you back again.
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Pittsburgh, Pennsylvania
Top Contributor
81 reviews 81 reviews
37 hotel reviews
Reviews in 44 cities Reviews in 44 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 28, 2014 via mobile

This is an older property as many downtown hotels are. It is well maintained and doesn't show much of its age. The service was good, the breakfast was above average. My room was clean and comfortable. The only negatives was the heat, it was either on full blast or off, the thermostat was broken. Also, the parking garage is a challenge. It's kind of like valet parking but a lot more challenging. But it's the city, it's what you expect to get at a downtown location.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, January 31, 2014
Sorry to hear that the HVAC was such a challenge, and the weather has been quite a suprise for us of late. It's good to hear that good points about your stay as well. Your comments on the garage will be shared with the Patriot Parking garage, and we do appreciate all that you had to say. Thank you.
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Baltimore, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2014

My wife and I stayed here 12/22/13 to 12/28/13 room (1002)
What A great location the front desk staff was great the room was clean and quiet We would like to thank Emily & Tiffany AT the front desk also Casey for helping us to our room since we had a lot of luggage and could not find a bellman. To Gary in security for always taking the time to give us directions to where we needed to go . To james in house keeping that I only meet once in the elevator for asking how our stay was and if we needed any thing all we had to do was ask to Mrs Catherin in the restaurant for just greeting us with a smile. This location is great there is a store across the street and every thing is within walking distance the parking was easy with in and out privlage thanks to all for a great stay We have been waiting along time to go away for the holidays and this hotel made it a great one for us We will be back

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, January 16, 2014
How wonderful your stay sounds, and thank you for sharing. It is great to hear how many of our employees positively impacted your time with us. We hope to see you again when you are in our area.
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Additional Information about Holiday Inn Express Philadelphia Midtown

Address: 1305-11 Walnut Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Philadelphia
#33 Romantic Hotel in Philadelphia
#42 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Philadelphia Midtown 2.5*
Number of rooms: 168
Official Description (provided by the hotel):
Discover all that Downtown Philadelphia has to offer at the convenient, clean and comfortable Holiday Inn Express Midtown Philadelphia. In the heart of Center City, you will have access to shopping, dining, entertainment and the arts. Holiday Inn Express Philadelphia Midtown is within walking distance to various historic sites including: Independence Hall, the Liberty Bell and the Betsy Ross House. Our hotel is convenient to many other attractions including the Pennsylvania Convention Center, the Avenue of the Arts, Philadelphia's Restaurant Row, Penn's Landing, Philadelphia Zoo and Museum area. A short subway ride away are professional sports venues: Lincoln Financial Field, Wachovia Center, and Citizens Ball park. Getting there is fast and convenient. Easy access to all major highways and only 8 miles from the Philadelphia International Airport, you ll spend less time in traffic and more time doing what you came to Philadelphia to do. Whether you re coming to Philadelphia for business or pleasure, rest assured your room at the Holiday Inn Express Midtown Philadelphia is your personal retreat. Relax and make the most of your day. Amenities such as free High-Speed Wireless Internet throughout the hotel, Complimentary Hot Breakfast Bar, Outdoor Pool, 32 LCD/HD TV s and comfortable bedding means every night is a great night and every day starts right. ... more   less 
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Also Known As:
Holiday Inn Express Philadelphia Midtown Hotel Philadelphia

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