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“Great mix of comfort and pragmatism” 4 of 5 stars
Review of Holiday Inn Express Philadelphia Midtown

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Holiday Inn Express Philadelphia Midtown
2.5 of 5 Hotel   |   1305-11 Walnut Street, Philadelphia, PA 19107   |  
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Ranked #32 of 83 Hotels in Philadelphia
Kent Lakes, NY
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great mix of comfort and pragmatism”
4 of 5 stars Reviewed November 13, 2013 credit card Amex Card Member Review

Excellent location within a couple blocks of Independence Hall east of Broad Street. Accomodations are fairly basic but solid. Surprisingly good view of South Philly. Parking on premises, which was key, traveling with 9 month-old twins.

Stayed September 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, November 19, 2013
Thank you for letting us know about your stay. Solid is a good word, we like it. We are happy to hear that we made things easier for you especially as you were traveling with twins.
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700 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed November 11, 2013

The room décor was dated. Worn carpeting, dated and broken furniture, etc. Very uncomfortable and noisy. My "free upgrade" included a broken desk/table and needing to call for towels to be delivered as the room had none. Wi-Fi was inconsistent and hospitality was average at best.

By the way, I'm an IHG Rewards Member, and I do not plan to return to this hotel.

  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, November 14, 2013
It is our goal to consistently provide superior guest service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We have upgraded the high speed internet service and we are scheduled to start upgrading our guest rooms this winter.
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Princeton Junction, NJ
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 9, 2013

Very large, well appointed room. King bed, arm chair and ottoman, two side chairs, desk and desk chair and still room to walk. Breakfast was very nice. Well located. Staff very helpful. No complaints here. Parking is listed as $25, but that is when charged to hotel with in/out privileges. If you park on your own and leave car there it is $22. Was perfect for one night, but for longer stays prefer a place that has a refrigerator and microwave.

Room Tip: tall building so if noise is an issue go higher up. We were on 17 and didn't hear anything.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, November 14, 2013
Thank you for letting us know about the success of your stay. We do have rooms with a fridge and microwave and are adding more on every month. when you make your next reservations, request that type of room.
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Macungie, Pennsylvania, United States
Top Contributor
281 reviews 281 reviews
13 hotel reviews
Reviews in 74 cities Reviews in 74 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed November 3, 2013

This is a very good choice for business travel. Easy walk to the city hall area. On-site parking with in and out privileges. Can leave car there during the day for $25. Typocal good HI Express breakfast.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, November 8, 2013
Thank you for letting us know about your stay. It is nice to know that we lived up to your choice, and we hope to be able to welcome you back in the future.
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Valencia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2013

Everything was great, the room, location the staff the food. I was here for a training. The front desk is SO sweet expecially Gwen. There was one girl named Emily that didnt seem to fit in with the rest of the friendly staff but other then her, they were all amazing. !!! Highly recommended! Clean room, comfortable, staff is attentive and the property is very convinient to all attractions.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, November 1, 2013
Thank you so much for keeping us informed about your visit. We appreciate knowing how well, or not, our coworkers did their job. Gwen is very sweet and one of our stars, she will be thrilled to hear that she helped to make your stay better. Thank you and travel safe.
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Annapolis, Maryland
1 review
5 of 5 stars Reviewed October 29, 2013 credit card Amex Card Member Review

Great trip, clean room, awesome downtown location within walking distance from all the restaurants/attractions in Center City. We walked to Redding terminal, which is a must-do for anyone visiting. Would stay here again!

Stayed September 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, October 30, 2013
We hope that you do come back, and soon. It's excellent to hear that you enjoyed yourself so thoroughly. Reading Terminal is an excellent place to spend some time, and eat some great food.
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Nashville
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 28, 2013

I can't say enough good things about our stay at the Holiday Inn Express Midtown. From our initial check-in to our final check-out, the front desk staff was very friendly and attentive, and helpful with suggestions for dinner. The room was immaculate when we checked in, and cleaned really well throughout our four-night stay. The breakfast area was kept exceptionally clean, the food and drink was constantly being refreshed, and there was a nice selection of "healthy" choices. Special kudos go out to Betty in the breakfast area. When she saw that my son tried to get some apple juice and the machine was empty, she replenished it immediately, and apologized for the inconvenience! Other staff members were constantly walking around, checking to make sure that the guests' needs were met. The service was exceptional!
The only drawback to the location is the parking, which is typical of midtown places. The parking garage requires driving up some really steep and narrow ramps. Sometimes the attendants took the car and parked it for us, other times we parked it ourselves, which was a little harrowing, but it certainly did not take away from our very positive experience at this hotel.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, October 30, 2013
What wonderful comments. We appreciate you letting us know how well we did, and how all the staff you interacted with were good. Betty will love to hear that you ranked her at the top of her game. She is a truly sweet person who really cares for all our guests. We hope to see you back the next time you are in Philly.
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Additional Information about Holiday Inn Express Philadelphia Midtown

Address: 1305-11 Walnut Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Philadelphia
#32 Romantic Hotel in Philadelphia
#42 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Philadelphia Midtown 2.5*
Number of rooms: 168
Official Description (provided by the hotel):
Discover all that Downtown Philadelphia has to offer at the convenient, clean and comfortable Holiday Inn Express Midtown Philadelphia. In the heart of Center City, you will have access to shopping, dining, entertainment and the arts. Holiday Inn Express Philadelphia Midtown is within walking distance to various historic sites including: Independence Hall, the Liberty Bell and the Betsy Ross House. Our hotel is convenient to many other attractions including the Pennsylvania Convention Center, the Avenue of the Arts, Philadelphia's Restaurant Row, Penn's Landing, Philadelphia Zoo and Museum area. A short subway ride away are professional sports venues: Lincoln Financial Field, Wachovia Center, and Citizens Ball park. Getting there is fast and convenient. Easy access to all major highways and only 8 miles from the Philadelphia International Airport, you ll spend less time in traffic and more time doing what you came to Philadelphia to do. Whether you re coming to Philadelphia for business or pleasure, rest assured your room at the Holiday Inn Express Midtown Philadelphia is your personal retreat. Relax and make the most of your day. Amenities such as free High-Speed Wireless Internet throughout the hotel, Complimentary Hot Breakfast Bar, Outdoor Pool, 32 LCD/HD TV s and comfortable bedding means every night is a great night and every day starts right. ... more   less 
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Also Known As:
Holiday Inn Express Philadelphia Midtown Hotel Philadelphia

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