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“A Great Place to Stay!” 5 of 5 stars
Review of Holiday Inn Express Philadelphia Midtown

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Holiday Inn Express Philadelphia Midtown
2.5 of 5 Hotel   |   1305-11 Walnut Street, Philadelphia, PA 19107   |  
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Ranked #32 of 82 hotels in Philadelphia
Sarasota, Florida
Top Contributor
86 reviews 86 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
“A Great Place to Stay!”
5 of 5 stars Reviewed May 4, 2013

I took a group of 24 seniors to Philadelphia and this hotel was perfect! Rooms were large, clean and just great. The breakfast area was large well maintained and very well staffed. The room seats about 150 and was full most of the 4 days we were there. The breakfast was a very good one with fresh pancakes, eggs, bacon or sausage, freshly made cinnamon buns, biscuits, plus cereal, toast, bagels, donuts, yogurt, juice, coffee, milk. Hotel staff from the front desk to the cleaning people were very friendly and accommodating. We had 13 rooms on two floors and everyone in our group was well pleased. It is centrally located in center city and accessible all historic areas. Security was very good as well.

Room Tip: Suggest you request a higher level floor since it is a downtown hotel the noise level will be non ex...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, May 6, 2013
Dear Donfbc,

Thank you for telling us about your stay with us. Thank you for your comments. We are so glad that we could accommodate your group. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Express Philadelphia Midtown
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Chapel Hill, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

It is in walking distance to almost anything in center city. The staff is friendly and rooms are well maintained and very clean. It near many restaurants. The breakfast is nice to have included as well.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, May 6, 2013
Dear Michael G,

Thank you for telling us about your stay with us. We really appreciate all of your feedback. We will pass it on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Express Philadelphia Midtown
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2013

Recently enjoyed a two night stay here. Had stayed in a beautiful hotel in NYC so was prepared for a drop in standards but was pleasantly surprised. Generously proportioned rooms in a great location. Staff were friendly and helpful. Nice complimentary breakfast. Overall great value for money and would recommend for anyone stopping in Philadelphia.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, May 6, 2013
Dear Katrina K,

Thank you for telling us about your stay with us. We hope you and your familiy enjoyed your time in Philly. Thank you for your feedback. It allows us to make the necessary changes to the hotel to make it better for future guests to the hotel. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Express Philadelphia Midtown
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IN
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 24, 2013

Stayed three nights during our road trip to several cities/states. There was absolutely nothing wrong with this hotel - large, CLEAN room, comfortable beds, decent breakfast and a location that was perfect for walking all over Philly - to Rittenhouse Square, to the Historic District and other places. There were tons of shops, restaurants and bars in the nearby area; a perfect location to stay. The staff were extremely nice and friendly, esp. the lady who worked in the breakfast room.

As others noted, the bathroom is small but the sink/mirror/vanity area is outside the bathroom and is a nice size so it makes up for the small bathroom. Anyway, only one person can 'use' (if you know what I mean :)) the bathroom at one time, so how big does it have to be??? The attached parking garage was a huge plus (owned by a separate company) and the cost was lower to park there than other hotels that had garages 'attached'.

We loved Philly and would definitely stay at this hotel again! Some people complain about small things, but we found nothing wrong with this hotel.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, May 6, 2013
Dear Indybindy,

Thank you for telling us about your stay. We appreciate your comments. We will pass these comments on to our staff. We hope you enjoyed your time in Philly. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Express Philadelphia Midtown
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Albany, New York
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 24, 2013

The style is typical for the Holiday Inn Express properties located in the downtown areas of large cities. Old and new style mix which I happen to like. (Baltimore is similar). The staff were friendly and helpful. The location was great - walking distance to tourist sites and good restaurants. Parking was a slight pain, but typical for downtown areas. They try to smooth it out by giving you a key card that gets you in/out of the garage. Would definitely recommend this place.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, May 6, 2013
Dear StephenBee,

Thank you for telling us about your stay with us. We really appreciate our business travelers. Thank you for your feeback. We will pass these comments on to our staff. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Express Philadelphia Midtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 23, 2013

I stayed here for two nights - the location was perfect for walking to interesting sites - Reading Terminal Market, South Street, Old City, Antiques Row etc. Because of the location - it was a bit noisy at night, someone was screaming outside my hotel room at 2am, but thats the price of being in central town. Breakfast was ok, had to go elsewhere to find a decent coffee! but other than that, no complaints!

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, May 6, 2013
Dear joodmc,

Thank you for telling us about your stay with us. We hope you enjoyed your time in Philly. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We really appreciate all of our business travelers. We will pass your feedback on to our staff. They always enjoy hearing about their service. Thankyou so much for your time. We hope to see you again in the future.

Sincerely,
Holiday Inn Express Philadelphia Midtown
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Leesburg, Virginia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 19, 2013

The location of this hotel makes it worth a night or two stay, I would recommend a higher floor and a room that overlooks the pool for a quieter stay. Also away from the elevator bay if possible. The King room was very spacious, but older in some ways, the bathroom was very small and oddly appointed with two toilet paper rolls and a bottle opener attached to the door frame. The shower was small and had a grab bar that was oddly placed and completely in the way, and the bath itself seemed to pop and give as you moved within it like it was an overlay (Bath Fitter style) that was poorly done. The toiletries all smelled like Thanksgiving, heavy cinnamon spice... very weird and not in a good way. Two of our three washcloths were stained which did not make me feel very comfortable with the cleanliness of the room overall although I did not notice any further issues. The floor was super loud, a hotel party with what looked to be a lot of very young folks was raging, but thankfully quieted down late in the evening after someone complained. The elevators were painfully slow and one was out of order. When we checked in there was a short line and two to three people at the desk, only one of which ever helped anyone. Maybe the others were busy, but a long line behind us soon formed and it would look better for staff that cannot assist to not be right there in front of us just looking like they are ignoring us. Breakfast was included and was fine, nothing to write home about, but nice to have. Parking was $22 in a garage on site which was cheaper than listed, so that was great. Again, amazing location, very easy to walk to a lot of good restaurants and Reading Terminal Market as well as the Convention Center, so pretty worth it via discount site prices. Would never pay standard rates to stay there though.

Room Tip: Choose a high floor overlooking the pool, these will have less noise from the street below.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia Midtown, responded to this review, April 26, 2013
Thank you for your candid comments about your recent stay. We appreciated your taking the time to let us know how we did during your visit. It is our goal to consistently provide superior guest service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the feedback we receive and welcome any opportunity to improve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Philadelphia Midtown

Address: 1305-11 Walnut Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Philadelphia
#27 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Philadelphia Midtown 2.5*
Official Description (provided by the hotel):
Discover all that Downtown Philadelphia has to offer at the convenient, clean and comfortable Holiday Inn Express Midtown Philadelphia. In the heart of Center City, you will have access to shopping, dining, entertainment and the arts. Holiday Inn Express Philadelphia Midtown is within walking distance to various historic sites including: Independence Hall, the Liberty Bell and the Betsy Ross House. Our hotel is convenient to many other attractions including the Pennsylvania Convention Center, the Avenue of the Arts, Philadelphia's Restaurant Row, Penn's Landing, Philadelphia Zoo and Museum area. A short subway ride away are professional sports venues: Lincoln Financial Field, Wachovia Center, and Citizens Ball park. Getting there is fast and convenient. Easy access to all major highways and only 8 miles from the Philadelphia International Airport, you ll spend less time in traffic and more time doing what you came to Philadelphia to do. Whether you re coming to Philadelphia for business or pleasure, rest assured your room at the Holiday Inn Express Midtown Philadelphia is your personal retreat. Relax and make the most of your day. Amenities such as free High-Speed Wireless Internet throughout the hotel, Complimentary Hot Breakfast Bar, Outdoor Pool, 32 LCD/HD TV s and comfortable bedding means every night is a great night and every day starts right. ... more   less 
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Also Known As:
Holiday Inn Express Philadelphia Midtown Hotel Philadelphia

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