We just returned from two nights at the Embassy Suites Center City. The front desk staff was very professional upon check in and throughout the weekend we met several employees who were very friendly and helpful.
We requested a 2 double bed room on a high floor and that was exactly what we received. Our room was on the 24th floor with an awesome view of the Swann Fountain on Logan Square, the tree lined Ben Franklin Parkway and the Philadelphia Art Museum in the distance. The facade of the building is being renovated, so the front of the landmark round building was covered a little in scaffolding and ropes, but otherwise everything was in good order and in fine repair.
Our room was enormous, like having a one bedroom apartment in the city. The beds were very comfortable, although sitting on the sofa bed when it was a sofa was a bit hard on the butt. The carpeting in our room looked brand new and the only signs of age was a bit of peeling ceiling paint in the corner of the bedroom. No cigarette burns, or spills or stains on anything. Lots of mirrors in the room, all which were very clean and not dusty at all.
The marble shower was good, with a curved shower curtain rod and decent lighting. Towels were new and plush.
Of course, the fridge and microwave were a plus, as was the wet bar and paper towels and glasses in the room. The TV carried about two dozen channels and had all the regular pay movies and Nintendo games you find on the LodgeNet system.
The hallways are really just a circular room from which the elevators and rooms come off, so there is a little bit of noise from the elevator bells, etc., but since their is only 12 rooms on each floor, there is not much foot traffic noise. Speaking of elevators, we never had to wait much for them, and for that I was thankful.
Meals at the adjacent TGI Fridays were good, but standard. That place gets packed in the evenings we learned.
I agree that the parking fees are exoribitant, but I've come to expect that in major cities. The valet was very busy upon checkout (it was Sunday morning),but the car was waiting for us when we went outside.
The manager's reception was a nice touch, but again, packed. Still, the bartenders were more than pleasant dealing with all of us.
We felt that this was overall a well-run hotel and we would definitely consider another stay here in the future.