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“Forget The Breakfast” 4 of 5 stars
Review of Embassy Suites Philadelphia - Center City

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Embassy Suites Philadelphia - Center City
3.5 of 5 Hotel   |   1776 Benjamin Franklin Pkwy, Philadelphia, PA 19103   |  
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Ranked #46 of 82 hotels in Philadelphia
GreenLeadersBronze level
Top Contributor
172 reviews 172 reviews
19 hotel reviews
Reviews in 39 cities Reviews in 39 cities
82 helpful votes 82 helpful votes
“Forget The Breakfast”
4 of 5 stars Reviewed December 2, 2013

Instant Nescafe coffee at breakfast (not good) . Good oatmeal if you can get it..Not good breakfast facility, crowded, tight NOT typical of Embassy Suites I stayed in elsewhere..Old hotel is clean, elevators horribly slow, rooms are OK..Staff is wonderful and excel in trying to overcome the deficiencies of older hotel...Reasonably priced...

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Frisco, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed December 1, 2013

be prepared to be charged internet for each divice used and them not telling you this until you check out. Nickel and Dime, Nickel and Dime Building is round and there are no hallways, counfusing when you get out of elevator.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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Rodney G, General Manager at Embassy Suites Philadelphia - Center City, responded to this review, December 31, 2013
Thank you for providing such valuable feedback regarding your recent stay here at the Embassy Suites Philadelphia. I am sorry you felt misinformed about the internet options we have to offer, we have many options to choose from. I hope this experience will not detour you from staying at the Embassy Suites when you are back in town. Thank you.
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Whippany, United States
1 review
5 of 5 stars Reviewed December 1, 2013

The hotel accommodations were perfect for a long stay. The hotel staff was courteous and very helpful. The location is perfect to tour the sites that Philadelphia has to offer. The suite is a great idea when traveling with children.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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Chihuahua
Top Contributor
151 reviews 151 reviews
71 hotel reviews
Reviews in 57 cities Reviews in 57 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 26, 2013

I stayed in the Embassy Suites during the last Greenbuild. The hotel is clean and nice, but some of the installations are beginning to age (I needed to ask for maintenance to fix a door in the kitchennet which was hanging from one hinge). In general service was good, but I needed to ask twice to clean throufuly my room, as I found some ashes behind the nightable. Also the last day the internet connection had an error, and did not recognize my name and room, so I call three times to fix it, but they did not. At the end I needed to purchase it, but I need to recgnize they did not charged it to my room.
Also the heating did not work well in the room, only in the living room. Good thing it was not so cold those days (40-50)
It is a good option in Philly, but not my first.

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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rodney G, General Manager at Embassy Suites Philadelphia - Center City, responded to this review, December 31, 2013
Thank you for feedback concerning your recent stay at the Embassy Suites Philadelphia. We are glad you enjoyed your stay. Please accept my apologies for the challenges you encountered, we appreciate the opportunity to make it right for you. We hope that when you’re back in Philadelphia that you'll continue to choose Embassy Suites Center City
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Perth, Australia
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 24, 2013 via mobile

Only wish I had longer in this beautifully appointed suite! The hotel is central and has everything, although the valet parking is a bit pricey at 40 bucks...you can walk everywhere. Soft comfy king bed, shower with bath, kitchenette with microwave and a separate lounge all tastefully understated. The hotel also has the convenience of a coin operated laundry for guests, room card accessible. (On the second floor...laundry powder available from lobby floor...you will require quarters!) a lot of bang for your buck with a TGI Fridays voucher for breakfast as a part of the deal. All the rooms have a balcony!! So if one half of you smokes and the other doesn't, (us)...it is not an issue! I LOVED my stay here and would definitely stay again...the staff are helpful and friendly, the room is magnificent and it caters for the "little things" in a way that most hotels don't. Cannot recommend this place highly enough! Awesome!!

Stayed November 2013, traveled as a couple
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5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2013 via mobile

Rooms are very spacious and comfortable. Managers reception in the evenings were very nice. Complimentary breakfasts were very good - just crowded. Location of the hotel is great - walking distance to the convention center and a couple of pubs.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed November 22, 2013

Clean, spacious, comfortable rooms. Excellent central location. Slow elevators. Complimentary breakfast buffet was disappointing. Try Corner Bakery (18th Street, just South of Walnut Street)for an excellent light breakfast choices & great coffee.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Philadelphia - Center City

Address: 1776 Benjamin Franklin Pkwy, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in Philadelphia
#34 Romantic Hotel in Philadelphia
#38 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Philadelphia - Center City 3.5*
Official Description (provided by the hotel):
All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. ... more   less 
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites

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