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All 84 Philadelphia hotels

Embassy Suites Philadelphia - Center City: Traveler Reviews

3.5 of 5
1776 Benjamin Franklin Pkwy, Philadelphia, PA 19103
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Embassy Suites Philadelphia - Center City
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Ranked #43 of 84 hotels in Philadelphia
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663 reviews from our community

Traveler rating
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    265
    132
    51
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Families
208
 
Couples
113
 
Solo
42
 
Business
155
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Seattle, Washington, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great location but amenities just so so”
3 of 5 stars Reviewed March 16, 2013

We picked the hotel because of the great location near Logan Square. The best part of this hotel is the large suites - roomy with plenty of furniture. The mini kitchen is great, but not all the outlets worked and the bedroom never really got very warm, compared to the living room. The lobby is nice but the happy hour is pretty pathetic. All the hot food was gone in 15 minutes and never got replenished. Breakfast is served in the TGI Fridays restaurant attached, but it was too loud and busy to enjoy a drink in their bar the evening we checked in. Instead, we went next door to the very nice Four Seasons for drinks and appetizers.

Room Tip: We had a great view of Logan Square. Be sure to ask for this when you arrive.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Denise G about Embassy Suites Philadelphia - Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson Heights, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“"An enjoyable getaway"”
5 of 5 stars Reviewed March 16, 2013

This was the first time we stayed at an Embassy Suites Hotel and we were pleasantly surprised. Included in our room rate was a complimentary breakfast, evening reception and internet service. Our suite included a spacious living room, dining room, kitchen, bath and bedroom. Our balcony overlooked Logan Square. The front desk staff was very accommodating and arranged for late check-out. We would definitely recommend this hotel which is located in the heart of the downtown area, making it convenient to all the attractions.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Catherine B about Embassy Suites Philadelphia - Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean Pines, Maryland
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
“Unique hotel in center city”
4 of 5 stars Reviewed March 15, 2013 via mobile

We stayed here just one night, but have stayed here in the past and love this hotel. Love the weird layout of the rooms. It used to an apartment building and spend a lot of time trying to figure out where things would have gone. The managers reception is great. Especially soft pretzel night! Hotel is an easy walk from most places. Yes, parking fees are crazy, but they are just in line with all the other hotels in the area. Elevators can be a bit of a wait and you never know which way to turn to find your room! We'll be back!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask wavelets about Embassy Suites Philadelphia - Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Girl's Night Out”
5 of 5 stars Reviewed March 14, 2013

Stayed here on Sunday, February 24th with 5 other ladies using a special groupon rate of $99 plus tax. WOW! The room we had was one of the largest suites we've ever experienced! We were in awe at the size of the room. Plus every room has a balcony! Talk about "roomy". The hotel only has valet parking and the price was a bit steep, but the guys who took care of us were extremely helpful and friendly. The view of the city was spectacular. The lobby had very comfortable chairs for lounging. The free breakfast buffet at TGIF's was decent. Our only complaint was the 'food' offered during happy hour; gold fish crackers and tortilla chips & salsa; something a bit more appealing would have been nice. We will DEFINITELY stay at this hotel for our next outing into downtown Philly!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ridley Girl about Embassy Suites Philadelphia - Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philly
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Very large rooms, good value, but noisy”
3 of 5 stars Reviewed March 14, 2013

We got an outstanding deal for a room here to celebrate my birthday.

The rooms themselves are huge, with couches, a wet bar, micro fridge, table, etc. The bedroom was nice and the room did feel upscale. The problem is that it was quite noisy. The A/C unit hidden in the wall was very loud, and kept my fiancee up all night. The mini fridge had a slipping belt and was very loud and annoying- I should have unplugged it. The ice machine was opposite my room and also irritating. There was a bachelorette party next door, and that was loud.

Happy hour featured free well drinks, beer and wine selections, and munchies. It gets packed on weekends with the wedding crowd. The free breakfast is upstairs from the TGI Friday's on the property. It is standard breakfast fare, and is reminiscent of a college cafeteria. I found a lot of the food selections to be not very hot, and the room was set up somewhat poorly. But, it was free. Also wifi was NOT free, but you might be able to get ATT wifi. Parking is pricy but convenient.

I might consider staying here again, especially if you have a group "activity" like a guys' weekend type thing, since the rooms are huge... but I hope all the rooms do not have such a noise problem.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Matt K about Embassy Suites Philadelphia - Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David F, General Manager at Embassy Suites Philadelphia - Center City, responded to this review
March 22, 2013
First of all, thank you for your review of your past stay with us. We always appreciate hearing from our guests - including areas for improvement. I understand that the noise was an issue during your stay; while we do have additional security and overnight managers available during high traffic periods, we certainly do encourage, for guests comfort and safety, that they contact the front office so we can calm the issue. I would also like to apologize for the noise issues within your room. I've addressed our maintenance team to ensure that everything is well maintained and working properly. I do hope the next time you return to the area you consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Embassy Suites Philadelphia - Center City

Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Address: 1776 Benjamin Franklin Pkwy, Philadelphia, PA 19103
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Center Fitness Center Free Breakfast Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Onsen Hotels in Philadelphia
#43 Family Hotels in Philadelphia
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. ... more   less 
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