Worst experience ever at any of the Embassy Suites we've ever stayed in. Had to wait 2.5 hours past check-in time to get to the room. "Manager Reception" for 2 nights was nothing like other ES sites--(Cheese Doodles and Chex Mix) or (Chips and Goldfish) "Cooked to order breakfast" was at the TGIF. They ran out of silverware, coffee cups, dishes, and seating. The food stations were rarely replenished and the hot "food" was cold and the cold "food" was warm. The serving areas, tables and floors were filthy. The omelete guy was the only person who knew what he was doing. We asked for an extra blanket for the King bed and we got 2 full size sheets instead. Spoke to 4 other customers during the weekend and all had similar complaints.
- Official Description (provided by the hotel):
- All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. ... more less
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- Also Known As:
- Embassy Suites Philadelphia
- Philadelphia Embassy Suites