I would have given it a "5" if not for the price of parking and the very slow elevators at times. The room was huge and there were enough sleeping spaces for the five of us. The couch-bed was surprisingly, extremely comfortable! It a great place for the one who snores the loudest so that the rest can sleep peacefully! Ha! The hotel staff could not have been more genuinely pleasant and helpful (not the obviously fake type.) Everything was clean and fresh in the rooms. The kitchenette area is a big plus too.

Very enjoyable, perfect location for us. Well definitely use this location again. Breakfast was crowded and a little disorganized. ......parking is pricey at $38 a night, but you are parking in a city. Hotel is very clean. Cocktail hour is a plus.

I recommend this hotel highly for families planning on visiting the Museum district. It is in walking distance of all attractions in the museum district and very close to the Suburban train station. The hotel is all suites and easily accommodated our party of three adults and three kids. There is a queen sized pullout couch in the main room and the bedroom we had had two double beds. Great views from the balcony, we were on the 23rd floor and could see the Art museum, and that high up could even see the Delaware river!
We didn't take advantage of the Manager's reception because we were headed for dinner, bit it looked nice - free snacks and drinks from 5:30-7:30 I believe. The kids loved TGIF for dinner, and our waitress couldn't have been more friendly!

Also took advantage of the free breakfast buffet - some hotels will limit the number of guests per room that can have free breakfast, but we got vouchers for all six of us. It was crowded as you would expect, but besides the usual bagels, cereal and hot plate scrambled eggs and bacon they had a man making omelets to order which were AWESOME!

This gave us plenty of fuel to take on the museum - the kids had a blast at the Franklin Institute. Lines can be long there on Sundays, best to get there by 10 or 10:30 om weekends.

All the staff we encountered at the front desk, housekeeping, breakfast and managers reception were excellent. We felt truly valued to be their guests as demonstrated by their welcoming and helpful interactions. Other bonuses were the clean, updated, and spacious suites with awesome views as well as being the perfect location for exploring all the great center city offerings of shopping, restaurants, museums, and more. Great value. We will be back.