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“Good Accommodations in Old City” 5 of 5 stars
Review of BEST WESTERN PLUS Independence Park Hotel

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BEST WESTERN PLUS Independence Park Hotel
3.0 of 5 Hotel   |   235 Chestnut Street, Philadelphia, PA 19106 (City Center East)   |  
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Ranked #9 of 83 Hotels in Philadelphia
Certificate of Excellence 2014
Burlington, Vermont
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Good Accommodations in Old City”
5 of 5 stars Reviewed November 24, 2013

Yes,the location is nice, but the helpfulness of the staff, good service, cleanliness, and breakfast are the best reasons to recommend this hotel. I have found fewer places which meet all these criteria in the center of the city.Thanks, Best Western Plus Independence Park Hotel for adding your hospitality to our son's wedding experience.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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703 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 22, 2013

This is the perfect place to stay if you are site seeing at all of the local historical sites in the area. You are able to walk every where without any difficulties. Short taxi rides to other places, even the casino!

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackettstown, New Jersey
1 review
3 of 5 stars Reviewed November 18, 2013

I stayed at the Best Western PLUS Independence Park Hotel this past weekend. We had a great time seeing the sights and being tourists in Philadelphia. The hotel was clean and very convenient location. The staff we encountered were friendly and the breakfast was a nice part of the stay.

I would have given this hotel an excellent rating, except towards the end of our stay, two issues arose. The night before we left it was so noisy inside the hotel with yelling people and doors slamming it was hard to sleep. Also after no more than an hour after we checked out, we realized we left a bathroom appliance behind in our room and called to notify them. The staff member we spoke to wasn't the friendliest and told us they would try to locate it and mail it back to the address on the reservation as well as bill us for shipping, which was fine. We called the hotel today and they had no record of us calling and alerting them of what we left behind and that there was nothing they could do. I do not understand how one minute they can assure us they will do whatever they can and let us know and the next minute they could care less. We are so disappointed.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 18, 2013

The Best Western in Independence Park is a great location. It is literally just a few blocks from the Liberty Bell and the historic sites. It's also easily accessible to the Subway. The hotel itself is really nice. The lobby was cute and rooms were great. They also have a hot breakfast included for free when you stat here. Loved that. The staff we encountered were really nice and helpful. This hotel is within walking distance to everything you'd want to see in Philly. Its a hike to the Philadelphia Museum of Art but we decided to walk it to explore the city. If you don't mind walking, it took about 45 minutes at a casual pace. The street the hotel is on has lots of bars and restaurants. It could be a little loud at last call but we liked that the bars were so close to the hotel especially since neither of had been to Philly before. Overall, really great location. I would no doubt stay here again.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami Beach, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2013

We loved this hotel and will return there again. Location across from Independence Mall is the best, even though we were there during the government shutdown. We walked Society Hill, walked to lots of historic sites that were open, enjoyed excellent restaurants on the street. Our room was surprisingly large with a refrigerator and microwave and had excellent lighting--lamps everywhere. Nice size bathroom and clean, clean, clean. Every member of the staff was friendly and helpful and even located a laundry that would pick up our large bag of dirty clothes and return them the next day, folded. The spacious, bright breakfast room on the lower level was well-stocked right up until it closed, and apples, oranges and bananas were available all day in the lobby. Parking garage was around the corner, (not cheap, but convenient.) Book early!

Room Tip: Book early! Small groups really like this hotel.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed November 14, 2013

Wonderful historic building in the Old City. Walking distance to terrific restaurants. Hotel is clean and very comfy. Staff is exceptionally friendly and helpful. We keep coming back and are never disappointed.

Stayed November 2013, traveled on business
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InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review, November 27, 2013
Dear Susan S,

I was please to see you return to the Best Western Independence Hotel again and to read your wonderful comments on TripAdvisor. Thank you..thank you..thank you!

We appreciate your loyalty and look forward to seeing you again soon.

HAPPY THANKSGIVING

JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed November 13, 2013

My husband and I have stayed at this hotel twice! Both times give us nothing but to rave about it. The location is great for historical sight seeing and there are plenty of bars, restaurants and coffee in any direction that you walk.

The hotel itself is really beautiful inside and has a warm inviting comfy feel when you walk in. The room we stayed in was very clean and set up very cozy. I really enjoyed the jacuzzi bathtub that's huge! The complimentary breakfast is perfect for early morning so you don't have to rush and find a breakfast spot or coffee shop. Lots of selections to choose from including a waffle iron that has the liberty bell stamped into the waffle!

The staff was always very accommodating and and very friendly. We will definitely make sure to tell our friends and family to stay here while visiting us!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Independence Park Hotel

Address: 235 Chestnut Street, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Family Hotel in Philadelphia
#6 Romantic Hotel in Philadelphia
#9 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Independence Park Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
If you're planning to "Visit Philly" this Autumn or Winter, be sure to stay the night at the Independence Park Hotel. We're located in Philadelphia's Historic District and the perfect spot to explore the city, catch a ball game, enjoy a show or just have fun! Stay with us and walk to the Liberty Bell, Independence Hall, Ben Franklin's Post Office, Betsy Ross's House, the National Constitution Center and Penn's Landing. Plus, there are dozens of great restaurants, art galleries and museums to wander through in our historic neighborhood. And if you're in Philadelphia on business, you will love our convenient location, free high speed Internet, complimentary 24/7 business pulse center and our award winning and pretty delicious complimentary continental breakfast. We are close to many corporate and government headquarters, as well as universities and renowned hospitals. Stay a night or longer and when you do, we promise to take good care of you. So, relax and enjoy our stunning architecture and host of complimentary modern comforts, designed to exceed today's demanding traveler needs. Make the most of your visit to Philadelphia, stay at Independence Park Hotel. Come be our guest! ... more   less 
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Also Known As:
Best Western Philadelphia
Philadelphia Best Western

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