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“Great location, charming building, wonderful staff” 4 of 5 stars
Review of BEST WESTERN PLUS Independence Park Hotel

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BEST WESTERN PLUS Independence Park Hotel
3.0 of 5 Hotel   |   235 Chestnut Street, Philadelphia, PA 19106 (City Center East)   |  
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Ranked #10 of 83 Hotels in Philadelphia
PA
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
3 helpful votes 3 helpful votes
“Great location, charming building, wonderful staff”
4 of 5 stars Reviewed March 11, 2013

My only complaint would be about the mattress, which was not comfortable for me. The room was lovely and very clean. Not huge, but big enough. We asked for a quiet room and were accommodated with a room on the fifth floor, away from the elevators. (Thank you!)

Breakfast was unimpressive. I skipped the steam table scrambled eggs, mediocre baked goods and instant oatmeal. Dry cereal, a banana and yogurt were fine, though it would have been nice to be tempted by some quality baked goods. The only fruit was a bowl of bananas, apples and oranges. They did have the do-it-yourself waffle scheme which my hubby enjoyed. Oh, one other complaint-- weak, bad coffee. I would have traded the whole buffet for a decent cup of coffee.

The staff was cheerful and helpful. Offered cookies on our arrival even though it was passed tea time. Later I heard the front desk person trying to track down a seafood restaurant for another guest. It was nice to see this concierge-type service at a mid-priced hotel.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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645 reviews from our community

Traveler rating
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    216
    49
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Jefferson, Wisconsin
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2013

We were In Philadelphia for treatment at Wills, stayed a week and were very satisfied. The room was very clean and the bed very comfortable. The room was a bit small, but that was expected. Staff was very pleasant and helpful with tips for dining and general inormation about the area. Breakfast was very good as well as tea and cookies in the evening and wine and cheese on Wednesday.. Within easy walking distance to many historical sites and great restaurants. Will likely stay here again.

Room Tip: Stayed on 4th floor away from the front of the building nice quiet room on weekend nights.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review, March 12, 2013
Dear LCB53549

Thank you for selecting the Independence Park Hotel for your week long visit to Philadelphia. And thanks for your kind words in your TripAdvisor review, as well.

We host many guests who are here for treatment at Wills Eye Hospital, even though we are a few blocks from Wills. I am sure this is because there are so many great restaurants and so much to do and see withing walking distance of the Best Western Independence Park Hotel.

Anyway, we certainly appreciate your staying with us and look forward to your return visit to Philadelphia. And, thanks for telling the world how much you enjoyed the Best Western Independence Park Hotel.

JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tamaqua, PA
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 26, 2013

We stayed here on a Saturday night. The staff was all very friendly - breakfast was delicious - rooms were small but cozy - walking distance to many locations. When I called to make our reservation I was told the hotel was 2 - 3 blocks from the venue we were going to - it turned out to be 8-9 blocks.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
syracuse,ny
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed two nights at this Hotel which was located in Old downtown Philly, which was only a few walking blocks to many attractions like, Liberty Bell, Federal Reserve, US Mint, Independence Hall, Carpenters Hall. Walking distance to the pier and many stores, bars and restaurants. Felt very safe, even at night. Room was small but clean. Nice furniture. Good complimentary breakfast every morning and afternoon tea and cookies. On Wednesday night was free wine and cheese. Everyone was very friendly. The only drawback is that this hotel has no parking. We were directed to a parking garage a block away at $19.00 per day with no IN or OUT.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bourg la reine
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2013

This hotel is very conveniently located next to the independence mall, within walking distance to many bars and restaurants and with easy bus/subway connections (e.g. museum district, railway station etc)
Staff is very nice and helpful.
The hotel also provides a "salon" with coffee, press and such; and a good breakfast.
Our room was clean and comfortable, only a bit small.
Overall, very good value for money. I would definitely recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2013

This hotel is in an awesome location, and within walking distance to most of the Historic Sites. Our room was very clean, the bed was very comfy. The breakfast is absolutely wonderful. The afternoon tea and cookies were a nice touch. All of the employees were absolutely helpful and polite. I loved the way our floor smelled so nice when we got off the elevator. I would recommend this Best Western to all my family and friends.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review, March 12, 2013
Dear Ferrante326

Thank you for the very kind and gracious comments you posted about the Independence Park Hotel on TripAdvisor. I can see you really enjoyed your stay with us and your review was great to read.

I am glad that you found your room at the Best Western Independence Park Hotel "very clean", the "bed very comfy" and our breakfast "absolutely wonderful"! Thanks for telling the world!

Plus, we agree with your comment about our "awesome location" and how we are "within walking distance to most of the Historic Sites", thus making it very easy to explore Olde City.

Anyway, thanks for selecting our historic Independence Park Hotel and for telling the world how wonderful your stay was with us.

We look forward to your return soon.

JM
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Stockholm, Sweden
Top Contributor
60 reviews 60 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 24, 2013

In general a very good hotel. Good location which felt very safe and all the historical sites were within short walking distance. Many nice restaurants and bars nearby. A few minutes walk to the subway station. Nice clean rooms. Good breakfast. Friendly staff.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Independence Park Hotel

Address: 235 Chestnut Street, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Family Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#15 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Independence Park Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
If you're planning to "Visit Philly" this Autumn or Winter, be sure to stay the night at the Independence Park Hotel. We're located in Philadelphia's Historic District and the perfect spot to explore the city, catch a ball game, enjoy a show or just have fun! Stay with us and walk to the Liberty Bell, Independence Hall, Ben Franklin's Post Office, Betsy Ross's House, the National Constitution Center and Penn's Landing. Plus, there are dozens of great restaurants, art galleries and museums to wander through in our historic neighborhood. And if you're in Philadelphia on business, you will love our convenient location, free high speed Internet, complimentary 24/7 business pulse center and our award winning and pretty delicious complimentary continental breakfast. We are close to many corporate and government headquarters, as well as universities and renowned hospitals. Stay a night or longer and when you do, we promise to take good care of you. So, relax and enjoy our stunning architecture and host of complimentary modern comforts, designed to exceed today's demanding traveler needs. Make the most of your visit to Philadelphia, stay at Independence Park Hotel. Come be our guest! ... more   less 
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Also Known As:
Best Western Philadelphia
Philadelphia Best Western

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