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“A Heavenly Stay!” 5 of 5 stars
Review of Homewood Suites Philadelphia

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Homewood Suites Philadelphia
3.0 of 5 Hotel   |   4200 City Ave, Philadelphia, PA 19131   |  
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Double HHonors Points
Ranked #18 of 82 hotels in Philadelphia
Scottsville, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A Heavenly Stay!”
5 of 5 stars Reviewed December 6, 2012

This was the first time and I was so glad I did. Everyone was so nice and friendly! The room was so clean and the bed slept so, so good. I'm going to return for another stay! Again, all I can say is Yeah!!! great price, exellent customer service etc.....I hope that everyone will stay here so that you can experience what I did!

Terry

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia, responded to this review, January 24, 2013
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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332 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed December 6, 2012

The front desk clerk, Toni, went above and beyond to insure outstanding service. I arrived after their dinner service had closed, Toni made a point of making sure I was served as she personally went into the kitchen, got my food and had it served along with a glass of wine. Comfortable room and great staff. First time staying at this property, and I will be back. Manager, Robert McDevitt was also very attentive and accommodating.

Room Tip: 9th floor, facing SE, has a great view of downtown Philadelphia, especially at sunrise
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia, responded to this review, January 24, 2013
Thank you for taking the time to share your experience. It was a pleasure having you with us. I will pass on the kind words to Toni. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
1 review
5 of 5 stars Reviewed November 29, 2012

I travel a lot to the Philadelphia PA region and have stayed at many Hotels. This Hotel rises above the rest because of the staff and manager Robert McDevitt . At the front desk you have Jacqui, Toni, and Vanessa who always welcomed me home by my first name. The front desk is very friendly and prompt to attend to matters at hand. The rooms are very clean and accomodating. The service staff is very responsive if you have a problem. The chef is top notch with weekly meals that compare or exceed local restaurant offerings. The kitchen staff such as Agnes and Marianna are very personable, friendly, and eager to wait on you. Parking is streetside or excellent prompt valet next door.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia, responded to this review, November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio, United States
1 review
5 of 5 stars Reviewed November 24, 2012

Jacquai was awesome and so was all the staff- they made us feel so welcomed! The room was very clean, the sheets were bleach white and beds were so soft! Plenty of towels and Bath and Body works shampoos and conditioner, The pool was small and breakfast was cold and inconvenient but the staff and cleanliness made this hotel well worth it!

Room Tip: We got the suite, so we had a bedroom that was off to the side and separate from the other bed and k...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia, responded to this review, November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deerfield, Illinois
Top Contributor
117 reviews 117 reviews
23 hotel reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 16, 2012

Earlier reviews, particularly kudos for the desk, won our business for a one week visit back home. Toni is a guest travelers dream-come-true, always seems to be there all hours, solves problems, and has the cheeriest smile and warm greeting by name. The room was comfortable. We had some maintenance issues our first morning which Toni and their maintenance man solved on short notice by 8:30 AM.

The location is terrific, 20 minutes to downtown, Ardmore, Chestnut Hill in off-peak traffic. Parking is convenient. The room was comfy enough, good desk chair, plenty of drawers and outlets, a full sized fridge, microwave, 2 burner electric stove. Second floor connects to Hilton next door for ballrooms, bar and coffee shop. Only drawback...they don't have wireless internet in the room, and the ethernet cable hookup was very slow in the evenings, especially on the weekend.

Room Tip: Room facing East have great view of Center City in distance.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia, responded to this review, November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
philadelphia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2012

Rooms were beautiful, well-equipped with full-size refrigerator, microwave oven, and coffee maker, plus dishes, glass, cups, cutlery, cutting and serving tools, and pots and pans. Huge LG HDTV, exceedingly comfortable king-size bed. Staff was very friendly and helpful. Decent exercise room at attached Hilton, with TV-equipped treadmills and elliptical, and weights. Good buffet-style breakfast included, and weekday dinners with single, tasty entree, vegetable, fruit, and with salad bar with several vegetable add-ons. Excellent value with AAA discount.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia, responded to this review, November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 9, 2012

Remarkable-- a serendipity find in Philly. From the first moment with the front desk staff, the spacious yet comfy room, and included meals-- what a remarkable place. Everyone was helpful, the room had everything for a comfortable stay-- even a ceiling fan- how did they know? The staff was stellar, going out of the way to provide helpful directions and provide a hearty welcome and support during the stay. Full breakfast, and a tasty dinner. What a concept! This is definitely "Hotel Possible!"

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia, responded to this review, November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites Philadelphia

Address: 4200 City Ave, Philadelphia, PA 19131
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#24 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Philadelphia 3*
Reservation Options:
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Also Known As:
Homewood Suites Philadelphia - City Ave Hotel Philadelphia
Homewood Philadelphia
Philadelphia Homewood Suites

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