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Homewood Suites Philadelphia - City Ave: Traveler Reviews

3.0 of 5
4200 City Ave, Philadelphia, PA 19131
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Homewood Suites Philadelphia -  City Ave
Ranked #11 of 84 hotels in Philadelphia
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180 reviews from our community

    Trip type
Traveler rating
    107
    51
    9
    8
    5
Date Rating
Columbus, Ohio, United States
1 review
“The friendliest staff !!!”
5 of 5 stars Reviewed November 24, 2012

Jacquai was awesome and so was all the staff- they made us feel so welcomed! The room was very clean, the sheets were bleach white and beds were so soft! Plenty of towels and Bath and Body works shampoos and conditioner, The pool was small and breakfast was cold and inconvenient but the staff and cleanliness made this hotel well worth it!

Room Tip: We got the suite, so we had a bedroom that was off to the side and separate from the other bed and k...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jwj2012phillygirl about Homewood Suites Philadelphia - City Ave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deerfield, Illinois
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Thank you front desk staff”
4 of 5 stars Reviewed November 16, 2012

Earlier reviews, particularly kudos for the desk, won our business for a one week visit back home. Toni is a guest travelers dream-come-true, always seems to be there all hours, solves problems, and has the cheeriest smile and warm greeting by name. The room was comfortable. We had some maintenance issues our first morning which Toni and their maintenance man solved on short notice by 8:30 AM.

The location is terrific, 20 minutes to downtown, Ardmore, Chestnut Hill in off-peak traffic. Parking is convenient. The room was comfy enough, good desk chair, plenty of drawers and outlets, a full sized fridge, microwave, 2 burner electric stove. Second floor connects to Hilton next door for ballrooms, bar and coffee shop. Only drawback...they don't have wireless internet in the room, and the ethernet cable hookup was very slow in the evenings, especially on the weekend.

Room Tip: Room facing East have great view of Center City in distance.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Charles043 for Philadelphia
Ask Charles043 about Homewood Suites Philadelphia - City Ave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
philadelphia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Superb accomodations and service”
5 of 5 stars Reviewed November 11, 2012

Rooms were beautiful, well-equipped with full-size refrigerator, microwave oven, and coffee maker, plus dishes, glass, cups, cutlery, cutting and serving tools, and pots and pans. Huge LG HDTV, exceedingly comfortable king-size bed. Staff was very friendly and helpful. Decent exercise room at attached Hilton, with TV-equipped treadmills and elliptical, and weights. Good buffet-style breakfast included, and weekday dinners with single, tasty entree, vegetable, fruit, and with salad bar with several vegetable add-ons. Excellent value with AAA discount.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask travelbelle88 about Homewood Suites Philadelphia - City Ave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Home away from home....”
5 of 5 stars Reviewed November 9, 2012

Remarkable-- a serendipity find in Philly. From the first moment with the front desk staff, the spacious yet comfy room, and included meals-- what a remarkable place. Everyone was helpful, the room had everything for a comfortable stay-- even a ceiling fan- how did they know? The staff was stellar, going out of the way to provide helpful directions and provide a hearty welcome and support during the stay. Full breakfast, and a tasty dinner. What a concept! This is definitely "Hotel Possible!"

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ChooseToThrive about Homewood Suites Philadelphia - City Ave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look forward to welcoming you back to the Homewood Suites-Philadelphia City Avenue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wynnewood, PA
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Excellent last minute stay”
5 of 5 stars Reviewed November 6, 2012

When my parents visit Philadelphia they always stay at this Homewood Suites. After my last stay, I know why they do.

After Sandy, like many people, we were without power. I had booked a long stay at the Homewood Suites just in case this occurred and was very glad I proactively made the reservation. I have to admit I expected the place to be swamped, not get the room I wanted and totally didn't expect to get all the normal HHonors treatment. I was pleasantly surprised that this was an overall excellent stay.

I called in the morning to see when we could check in and Toni was super helpful. She let me know our room was ready, power was on and we could head over any time. When we arrived Toni remembered me from the phone and got us checked in quickly. I even had my room preferences honored and my amenities waiting for me. The room was a pretty normal Homewood Suites studio room. Everything was very clean and the kitchen was fully stocked with all the pots, pans and accessories we might need.

The hotel also offers use of the next door Hilton's pool and gym facilities. The pool was being used by a bunch of happy kids and the gym was pretty nice as well. The weekday dinners offered at Homewood Suites are always nice and it was great to be able to have a few beers and a hot meal without leaving.

Upon checkout Toni was super friendly and we had no problem cancelling the extra days I had booked in case it took longer to get our power back.

The staff at this hotel really do a great job of keeping the place running smoothly and making all their guests comfortable. If you don't mind being a bit further from downtown or want to be out closely to the suburbs, this hotel is a great choice.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by Mark H for Philadelphia
Ask Mark H about Homewood Suites Philadelphia - City Ave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
November 30, 2012
Thank you for taking the time to share your experience. It was a pleasure having you with us. We are glad that you enjoyed your stay and we look...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Philadelphia - City Ave

Also Known As:
Homewood Suites Philadelphia - City Ave Hotel Philadelphia
Homewood Suites Philadelphia - City Ave Hotel
Homewood Suites Philadelphia
Homewood Philadelphia
Philadelphia Homewood Suites
Philadelphia Homewood
Address: 4200 City Ave, Philadelphia, PA 19131
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Center Fitness Center Free Breakfast Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotels in Philadelphia
#5 Family Hotels in Philadelphia
#8 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Homewood Suites Philadelphia -  City Ave
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