I go to the Monaco a couple times a year for business. We stay and meet in the hotel. The meeting rooms are good, nothing fancy. Catering for breakfast and snacks is great, the food is good and plentiful. Lunch was not good. The sandwiches were tiny and came with one bag of chips and an apple or banana. We were laughing at them. The staff who helped us with catering, however, were fantastic and responsive when we requested more water or lemons for tea, etc. They also did a great job of keeping the room tidy and removing trash quickly.
For the hotel, the rooms are on the small side but I find the decor whimsical and fun. The bed is so comfortable! I always sleep well here.
The staff is friendly & helpful. In particular, T & Darnell at the door are always friendly. They went out of their way to provide excellent service and I appreciated the personal touch. They even remembered my name! Hope to see them the next time I have a meeting in Philly.
A couple tips - sign up for the "in touch" program on the hotel website. You can get free wi-fi throughout your stay. It also gets you a $10 raid the mini bar card. You can also request they bring a goldfish to your room which is something I love, as I have fish at home...just an added touch that you don't see at most hotels.
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