This was my first time at a Kimpton hotel and the experience could not have been better. The level of service far exceeded anything I encountered on my latest hotel experiences. Every employee I interacted with was very professional and seemed genuinely happy to help.
The decor is anything but subtle or classic, but we really liked it. There are some very nice touches like the Wine Hour, Raid the Minibar, and complementary Water/Coffee. For members, wifi is also included, which is always appreciated.
The room has a good size, was very comfortable, and the shower was great. Being on the 10th floor, I was concerned with the noise coming from the roof lounge, but I was pleasantly surprised that I didn't hear anything on any of the 3 nights we stayed there.
The location couldn't be better, we were close to everything we wanted to see. I thought the valet was overpriced, so I just parked around the corner.
It was quite a refreshing experience, and I've been to several brand name 5 star hotels that can learn a lot from this Kimpton. I would definitely recommend this hotel and would stay here again if I'm back in Philadelphia.
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