I have come to expect great personal service from the staff at Kimpton Hotels; and the staff at Hotel Monaco delivered. We were warmly greeted at the door on a bitterly cold winters day. Our stay was simply delightful. Hot coffee in the mornings, great wine in the evenings served in the hotel lobby. We had a marvelous in-room breakfast that was delivered hot, and tasted awesome. I want to give special thanks to Rashid with Guest Services, he went out of his way to make us feel very welcomed in the "city of brotherly love". We had a great experience. Thanks Rashid and to all the staff at the Hotel Monaco.
The location of the hotel is perfect; literally right across the street from the Liberty Bell and Independance Hall. The decor is trendy and intriguing; the lobby was nicely done, our room was a little over done and visually busy to my taste. The Beds, however, were very comfortable and more than made up for the bizzare wall paper. I was told that there were different themes in the various rooms.
If you have not experienced Kimpton hospitality, do yourself a favor and stay with them in Philly or their other locations. I wish they would open one in Austin, Texas!
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