Overall, this is a very nice hotel. Staff was nice, Valet was decent (brought the wrong car out the first time we called for it), and the food was good at Red Owl and room service.
Two complaints though....
1: King size beds...not very comfortable. I thought for the price of the rooms, the beds would be very nice. But was very dissapointed in them. Tossed and turned the first night and the second night woke up with a sore back. That might just be me though...
2: I booked a 'Parkview King' room expecting a "overlook Independence Historic National Park" as advertised. Instead I got a view of the building next door. If you looked out the window and turned your head completely 90 degrees to the left you could see this "overlook Independence Historic National Park," as promised. Very Very dissapointed. Felt a little ripped off, should of booked the King Deluxe room and saved money, the view would of been the same. (We were in Room 1019, by the way)
Everything else was pretty good, great location. Everything is within walking distance. Overall, I'd say its a good hotel, but just came up well short of what I was expecting when I booked it/what I paid for it.
Be careful of the Parkview King room, ours didn't have a view as promised.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 1, 2012
Dear Mark M,
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Thank you for staying with us and for sharing your experience. I am sorry to hear the bed and the view was not to your liking.
On your next trip please feel free to contact me directly at firstname.lastname@example.org so that we can ensure you get the right view!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.