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“Great home away from home” 4 of 5 stars
Review of Homewood Suites University City

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Homewood Suites University City
3.0 of 5 Hotel   |   4109 Walnut Street, Philadelphia, PA 19104 (University City)   |  
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Ranked #14 of 82 hotels in Philadelphia
New Jersey
Top Contributor
57 reviews 57 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
“Great home away from home”
4 of 5 stars Reviewed January 23, 2013

We actually stayed here just following Hurricane Sandy. After 5 days with no power, heat, etc., we decided to escape NJ and go down to Philly to visit our daughter for the weekend. We needed a warm room, hot shower, a washing machine and dryer, and a gym, and this hotel offered us all of that and then some. The staff was super friendly, room was large and immaculately clean, breakfast bar was decent. The only down side was the location. Not very convenient to center city, but I didn't care, we walked anyway. We met other people who were staying because they lost their homes, or couldn't get back into their homes, etc. very humbling experience.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear chirish61,

Thank you for your comments about your stay. We are glad that we could help you in a difficult time. Look forward to seeing you in the future.

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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202 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
midlands
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 23, 2013

My daughter was starting at Penn University for a semester as part of the international programme from the UK. We needed somewhere to stay for a couple of days until she could move into Uni accomodation. I looked at other hotels in the campus area but was impressed with the amount of space this offered. Bear in mind we had luggage for 5 months for her and a normal hotel room would have been a squash.
We had a sitting area and kitchette( hob, full size fridge, microwave) bathroom and a spacious bedroom with 2 double beds. It was spotless and quiet. Both men at reception were so helpful as we were new to the area (and country) They even provided us with a free shuttle to get her cases down the street to her new accomodation.
Breakfast is a help yourself buffet, all fine for what we needed especially as included in the price.
All in all, it worked very well for us and if I pop over to visit her, I would stay here again.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear MidlandsSophie,

Thank you for your comments about your stay. We hope to see you on your next trip across the pond to visit your daughter.

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 21, 2013

I had a long morning at the airport and I was first greeted by the hotel manager and instantly felt better. The security of the hotel is superb! You have to have a room key to get to the guest floors. Got up to my room on the 10th floor, you also have to use the room key to turn on everything in your suite. I love it! Very conservative on energy. I reserved a 1 bedroom king bed suite. Everything was extremely clean and well lit if you need it to be. Up to date appliances and HUGE flat screen tvs. One in the common living room area and the other in the bedroom. The bed is huge and comfortable.

We sadly missed the dinner on Thursday night, they were having SALMON! My favorite. We did however partake of the breakfast on the next morning. Hot and cold items were very good! We really loved the breakfast burritos on saturday morning! The breakfast attendants were very nice as well.

The gym has weights and cardio machines, balls, mats, and large mirrors. The technology in this hotel was everything! Easy access to restaurants and if you need to get downtown a cab ride is usually $15-$20, and the subway is a 5min walk. I loved the location! Not in the hussle and bussle. Very quiet and relaxing.

IF YOU ARE IN PHILADELPHIA ON BUSINESS, you must request that your company puts you in this hotel! Although it is an extended stay with a kitchen, laundry services etc My boyfriend and I had an amazing time celebrating our anniversary here. We will definitely be back! Thank you all sooooo much! :-)

Room Tip: Room 1013 was a great view!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear Lenny G,

Thank you for your review about our hotel. We are glad that you enjoyed your visit and hope to see you again soon.

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manasquan, New Jersey
1 review
4 of 5 stars Reviewed January 16, 2013

Just stayed for 2 nights while my Mother had surgery at University of Philadelphia Hospital. Great hotel so clean and staff is so friendly and helpful. I travel a great deal for business and love staying at a Hilton hotel and this one is on the top of my list. Also recommend the hotel to the surgeon to recommend to families of his patients they are adding it to their list ! We will be back in 2 weeks and will without a doubt again stay at the Homewood Suites>

Thanks !

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear Donna K,

Thank you for the positive comments about the staff. We are very proud to provide the best service.

Paul
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Melbourne, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 11, 2013

This hotel is reality new, is of a high quality and overall offers good value for money. Breakfast is included with the rate for all rooms. There is a 24 shop in the hotel that is a small version of a convenience store. There is washing, computer, gym facilities, and car parking available at the hotel too.

If you are looking for good value for money accommodation then we would recommend this hotel to you.

You can also earn Hilton HHonours points at this hotel.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear Brent Q,

We are glad that you enjoyed all that we have to offer. Thank you for your review.

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsborough, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

We had a great experience at Homewood Suites. When planning our trip, we were finding it difficult to fit our family of 6 in one room. We were looking at spending double to reserve 2 rooms. Then, we found Homewood Suites. It had just the right amount of sleeping space and had a small living room and a kitchenette! Perfect! The staff were very friendly and helpful. We were visiting during the week which was lucky because it included breakfast and dinner! Great rates with our AAA discount. We would go back again in a heart beat!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear Bonnie G,

Thank you for all of the positive comments. We are glad we could accommodate you and your family.

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, Pennsylvania
Top Contributor
166 reviews 166 reviews
33 hotel reviews
Reviews in 69 cities Reviews in 69 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed January 4, 2013

I am a Hilton HHonors Diamond member, and I have found Homewood Suites to be the most consistent of all of the different Hilton brands. The properties are always clean, spacious and up to date, and the services and amenities are consistent.

This is a fairly new property, so it had a nice clean feel to it. You check in on the third floor-there is an elevator that takes you directly to the lobby.

My room was on the top floor. It was a spacious 1 bedroom suite. The key cards are proximity sensors, so you just hold your card against the sensor in the elevator and press the button for your floor (you cannot access the floors with rooms unless you have a key card). You also hold it up against the sensor on your door to access your room. Very cool.

There are great restaurants within walking distance (see my separate review of New Delhi, which is only a block away).

Breakfast in the morning was a standard Homewood Suites breakfast, with good selection and real china and cutlery.

Two things that, while they aren't really negatives, you should be aware of:

First, the only real option for parking is their valet service, which, at $39 a night, seems a little steep for the neighborhood. It is very convenient, though.

The second is that there is no light or power in your room unless you put your key card in a slot located just inside the room next to the door. This probably saves a lot of electricity, which is good (although you can just request an extra key card and just leave it in there). Just remember to have all of your stuff in your hands and pull the front door open before you remove the key card from the slot, or you won't be able to see anything.

My room on the top floor was very quiet.

I would definitely stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 26, 2013
Dear ARWhite,

Thank you for your review. We are glad you enjoyed your stay. Thank you for being a Hhonors Diamond Member.

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites University City

Address: 4109 Walnut Street, Philadelphia, PA 19104
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #14 of 82 hotels in Philadelphia
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Homewood Suites University City 3*
Official Description (provided by the hotel):
The suites in our brand-new University City property come in studio and one-bedroom sizes, all with top amenities and modern, attractive decor. Each suite includes a full kitchen with a refrigerator, microwave and twin-burner stove, and features separate living and sleeping areas with all the comforts of home and more. ... more   less 
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