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“Great place wonderful staff” 4 of 5 stars
Review of Homewood Suites University City

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Homewood Suites University City
3.0 of 5 Hotel   |   4109 Walnut Street, Philadelphia, PA 19104 (University City)   |  
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Double HHonors Points
Ranked #16 of 84 hotels in Philadelphia
Manasquan, New Jersey
1 review
“Great place wonderful staff”
4 of 5 stars Reviewed January 16, 2013

Just stayed for 2 nights while my Mother had surgery at University of Philadelphia Hospital. Great hotel so clean and staff is so friendly and helpful. I travel a great deal for business and love staying at a Hilton hotel and this one is on the top of my list. Also recommend the hotel to the surgeon to recommend to families of his patients they are adding it to their list ! We will be back in 2 weeks and will without a doubt again stay at the Homewood Suites>

Thanks !

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear Donna K,

Thank you for the positive comments about the staff. We are very proud to provide the best service.

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 11, 2013

This hotel is reality new, is of a high quality and overall offers good value for money. Breakfast is included with the rate for all rooms. There is a 24 shop in the hotel that is a small version of a convenience store. There is washing, computer, gym facilities, and car parking available at the hotel too.

If you are looking for good value for money accommodation then we would recommend this hotel to you.

You can also earn Hilton HHonours points at this hotel.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear Brent Q,

We are glad that you enjoyed all that we have to offer. Thank you for your review.

Paul
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Hillsborough, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

We had a great experience at Homewood Suites. When planning our trip, we were finding it difficult to fit our family of 6 in one room. We were looking at spending double to reserve 2 rooms. Then, we found Homewood Suites. It had just the right amount of sleeping space and had a small living room and a kitchenette! Perfect! The staff were very friendly and helpful. We were visiting during the week which was lucky because it included breakfast and dinner! Great rates with our AAA discount. We would go back again in a heart beat!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear Bonnie G,

Thank you for all of the positive comments. We are glad we could accommodate you and your family.

Paul
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Allentown, Pennsylvania
Top Contributor
165 reviews 165 reviews
32 hotel reviews
Reviews in 69 cities Reviews in 69 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed January 4, 2013

I am a Hilton HHonors Diamond member, and I have found Homewood Suites to be the most consistent of all of the different Hilton brands. The properties are always clean, spacious and up to date, and the services and amenities are consistent.

This is a fairly new property, so it had a nice clean feel to it. You check in on the third floor-there is an elevator that takes you directly to the lobby.

My room was on the top floor. It was a spacious 1 bedroom suite. The key cards are proximity sensors, so you just hold your card against the sensor in the elevator and press the button for your floor (you cannot access the floors with rooms unless you have a key card). You also hold it up against the sensor on your door to access your room. Very cool.

There are great restaurants within walking distance (see my separate review of New Delhi, which is only a block away).

Breakfast in the morning was a standard Homewood Suites breakfast, with good selection and real china and cutlery.

Two things that, while they aren't really negatives, you should be aware of:

First, the only real option for parking is their valet service, which, at $39 a night, seems a little steep for the neighborhood. It is very convenient, though.

The second is that there is no light or power in your room unless you put your key card in a slot located just inside the room next to the door. This probably saves a lot of electricity, which is good (although you can just request an extra key card and just leave it in there). Just remember to have all of your stuff in your hands and pull the front door open before you remove the key card from the slot, or you won't be able to see anything.

My room on the top floor was very quiet.

I would definitely stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paul D, General Manager at Homewood Suites University City, responded to this review, February 26, 2013
Dear ARWhite,

Thank you for your review. We are glad you enjoyed your stay. Thank you for being a Hhonors Diamond Member.

Paul
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United States
Top Contributor
68 reviews 68 reviews
50 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 26, 2012

This brand-spanking-new hotel in West Philadelphia at the heart of the UPenn campus is an outstanding option for individuals or families seeking more space and comfort than a traditional hotel room is capable of providing.

Rooms are clean and modern with very well-supplied kitchens, including full-sized fridge-freezers and dishwashers.

Beds are comfortable with white linens and nice pillows.

Hot breakfast is available seven days a week, and a hot dinner Monday-Thursday. Both are complimentary. I do think that the hotel could do a better job with the hot breakfast options -- higher-quality ingredients and more creative, healthier choices would be nice.

All staff were incredibly friendly and helpful. At about the same price as the tired and rundown Sheraton in West Philadelphia, one would be crazy not to choose this hotel over the Sheraton.

Room Tip: Rooms on higher floors have interesting views over Philadelphia.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, February 6, 2013
Dear travelwiz13,

Thank you for your comments about your stay. We are happy to join the West Philadelphia/University City community.

Paul
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Doylestown, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 5, 2012

The hotel was spotless. The staff including the driver Darnell were exceptional. We were staying at the University City location while our new born son was at Children's Hospital for surgery. We were very satisfied and will definitely choose Homewood Suites again.

Room Tip: If you are coming to the area to visit Children's Hospital they have a special rate. Make sure y...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, December 12, 2012
Dear PhillyCodeHound,

Thank your for the positive review about your stay. Darnell is a great asset to the hotel. Hope to see you again.
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NY
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 3, 2012

In the University City area of West Philadelphia, you have three main hotel choices: Sheraton University City, Hilton Inn at Penn, or Homewood Suites. For the money, I prefer Homewood.
Positives:
- The hotel is brand new, less than one year old.
- Rooms are clean and organized with more space for the money than the other area hotels.
- Since it's all suites, you have an efficiency kitchenette that would suffice if you wanted to eat in. However, you can also enjoy the included daily breakfast (and weeknight dinners) in the hotel's lounge at no additional cost. The lounge is impeccably clean and well-organized with coffee, tea, and hot chocolate offered 24 hours a day.
- The front desk staff are professional and courteous.
- The pool and gym areas are tidy with plenty of clean towels available.
- WiFi is free for guests and actually works, unlike the Sheraton's.
- If you give advanced notice, a free shuttle is offered by the hotel to take you where you need to go in Philly.
Negatives:
- The hotel is on the western edge of University City and the neighborhood a bit further to the west gets somewhat dicey at night. Thankfully, there are many restaurants and shops just to the east of the hotel . That area is relatively safe at night as it's regularly patrolled by Philadelphia PD as well as UPenn's police.
- Valet parking at $26/night is in line with other area hotels, but is too expensive considering you can self park at a garage down the street for much less.
- The rooms are energy efficient which is mostly positive, but the lighting in the toilet/shower area of the bathroom is way too dim!

Overall, after several pleasant stays at Homewood, I would recommend it for anyone looking to stay in University City.

Room Tip: Rooms on the East side of the hotel have a nice view of the Philadelphia skyline.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, December 12, 2012
Dear TravelingLightly,

Thank you for the positive comment about your stay at our hotel. We are very proud of our staff and the cleanliness of the hotel. Come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites University City

Address: 4109 Walnut Street, Philadelphia, PA 19104
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Hotel Style:
Ranked #16 of 84 hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites University City 3*
Official Description (provided by the hotel):
The suites in our brand-new University City property come in studio and one-bedroom sizes, all with top amenities and modern, attractive decor. Each suite includes a full kitchen with a refrigerator, microwave and twin-burner stove, and features separate living and sleeping areas with all the comforts of home and more. ... more   less 
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