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“A consistently excellent property” 5 of 5 stars
Review of Hilton Inn at Penn

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Hilton Inn at Penn
4.0 of 5 Hotel   |   3600 Sansom Street, Philadelphia, PA 19104 (University City)   |  
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Unbeatable PKG From $149
Ranked #4 of 83 Hotels in Philadelphia
GreenLeadersSilver level
Winston Salem, North Carolina, USA
Top Contributor
181 reviews 181 reviews
33 hotel reviews
Reviews in 50 cities Reviews in 50 cities
65 helpful votes 65 helpful votes
“A consistently excellent property”
5 of 5 stars Reviewed October 24, 2013

I've stayed at the Inn at Penn many times and have always had a good experience. My trips are typically business trips, and the property is a good one for business travelers. The rooms are well maintained and accommodating for work. This is a good, solid property!

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, October 29, 2013
We're so pleased to know another of our many regular guests is delighted with our hotel and our staff. We look forward to your return. Warm regards,
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717 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Saint Paul, United States
1 review
5 of 5 stars Reviewed October 24, 2013

My stay at the Inn at Penn was delightful. The room was clean, bright, and comfortable. The staff (bell staff, concierge, main desk, hotel operator) was uniformly cheerful and helpful. The breakfast buffet was excellent, and the staff at Penne was kind and professional even though I came in just before closing. I would return to the Inn at Penn, and I heartily recommend it.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, October 29, 2013
Nothing makes us happier than hearing how we kept a smile on our guest's face throughout their stay. We look forward to seeing you again soon. Warm regards,
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Austin, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 22, 2013

The hotel itself is conveniently located near tons of restaurants. Just down the street is Sansom row- a row of restaurants to choose from. The room was beautiful. Clean, artsy, and comfortable. An iPad is included and programmed with information about the city. Couldn't have asked for a better stay. Staff was friendly and helpful!!!

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, October 29, 2013
Thank you so much for your kind comments. We look forward to your safe return. Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 22, 2013

Very friendly service and the rooms were beautiful. Beds and bedding were to die for! Very quiet and you can't get any closer to Penn then this! We used Lady Liberty Shuttle to get to/from the airport.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, October 29, 2013
I'm thrilled to hear that you love our plush beds. Our location is indeed convenient for Penn, Drexel, downtown, Amtrak and the Airport. Thanks for your suggestion about Lady Liberty. Many of our guests use their efficient and affordable service.

Best regards,
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Bayside, New York
Top Contributor
97 reviews 97 reviews
69 hotel reviews
Reviews in 54 cities Reviews in 54 cities
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed October 19, 2013

When I Philly, I typically stay in another hotel near Center City, but given my visit to UPenn nearby, I was glad I stay at the Hilton Inn at Penn.

I was really impressed by everything with this hotel.
The staff were all extremely friendly and personable from check-in clerk, the bellhop and the valet.

The room was modern with all the amenities you can need. Free bottles of water, and ipad with connections to hotel information (room service) and local attractions, alot of ports for your phone or computer and a TV with alot of chanels. The bathroom was a good size with a shower stall (although I was about to need a manual to figure out how to operate it!).

The room was comfy and there was no noise from the hallway or adjacent rooms. As a result, it made for a good night sleep.

And all the common areas were spacious and well lit including the lobby and the hallways.

Only negative is the high price for Philly, but its par for the course these days at any big city.

If I'm ever in the area again near UPenn, this hotel will be the first I look into.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, October 29, 2013
Wow! Thanks for your kind words. Hopefully your travels will bring you back to us soon. Best regards,
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Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 16, 2013 via mobile

My husband and I stumbled on this property by accident, booking a reward stay about two years ago. Boy were we happy with our find! This property is in the heart of University City, so a smart college vibe is the scene-but we like how quiet it is away from the noise if the city! And it's only a short 10 min can into the city for the nightlife and restaurants, or if it's a nice night, in about 3 miles you can walk right into downtown which we have done before.

The place reminds us of Princeton. Upscale, historic, old building charm but renovated super nice rooms. The staff is also very accommodating and welcoming.

Lastly, don't forget to check out POD, the Steven Starr Sushi Restaurant downstairs-by far one of my favorite restaurants around; super upscale retro/Jetsons feel, the sushi and unique entrees are out of this world, just like its theme!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, October 29, 2013
We do indeed like to think of our hotel as a very special oasis, sophisticated and stylish, but still ever so close to the activity and hustle of downtown. Thanks for your recommendation of Pod as well. Warm regards,
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Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 15, 2013

If you have to be at Drexel or at Penn as a student, family or patient getting care in the area this is a very nice alternative. The rooms are all run by an iPad and they have a nice/reasonable room upgrade program if there are rooms avaiable. The customer service was excellent and every person I came into contact with was extremely pleasant. Beds were hard if you like that (not so much for me) bathrooms modern with standing shower no tubs. Very quiet and safe.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, October 29, 2013
Thanks for your enthusiastic comments about our staff. Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Inn at Penn

Address: 3600 Sansom Street, Philadelphia, PA 19104
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Philadelphia
#3 Spa Hotel in Philadelphia
#4 Luxury Hotel in Philadelphia
#4 Romantic Hotel in Philadelphia
#5 Business Hotel in Philadelphia
#7 Green Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 243
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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