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“Wow, wow and wow!” 5 of 5 stars
Review of Hilton Inn at Penn

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Hilton Inn at Penn
4.0 of 5 Hotel   |   3600 Sansom Street, Philadelphia, PA 19104 (University City)   |  
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Ranked #3 of 83 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Lucerne, Switzerland
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
“Wow, wow and wow!”
5 of 5 stars Reviewed May 6, 2013

Firstly greeted by friendly members of staff at the entrance, then at the front desk and then .. staff were just great! Smiling genuine smiles, informative, took our matters serious and were just friendly.

Checked in to a newly renovated room with two really nice beds, great clean bathroom as well as free WiFi.

Got the valet parking complimentary which was really appreciated.

I would recommend anyone to stay here for their next visit to Philadelphia!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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813 reviews from our community

Traveler rating
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    47
    13
    4
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255
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2013

Excelent location for University Of Pennsylvania visit. The hotel was clean, great service from check in to breakfast to check out, relaxed atmosphere, consistent quality all around. Newly decorated room s and bathrooms were wonderful.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 2, 2013

The Inn at Penn is a sophisticated, comfortable hotel, clearly managed to a very high standard. The location - right on Penn's Campus is a little off the beaten path for business travelers - most guests seem to be visiting the school or medical center, but for business travelers it's a refreshing change of scene from the downtown district. It's worth the extra walk or short taxi ride.
Every part of the hotel looks brand new and accommodating. The staff were all very professional and courteous, and there are lots of them.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, United States
1 review
5 of 5 stars Reviewed April 29, 2013

Everything was top notch. Greeted warmly, terrific rooms, wonderful quiet environment, free wifi and very convenient location for the university visits. Not too far to walk downtown either -- but does require some walking.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire, UK
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 27, 2013

Stayed at the Inn at Penn on a recent business trip. It's in the heart of the University quarter, nicely to one side of the main Philly area. It's a 1/2 hour walk into the main shopping area...a nice stroll.
The hotel itself is very clean, modern and the rooms were spacious and well equipped with Wifi. Plenty of bars and restaraunts within a short walk.
I'd certainly use this place again.

Room Tip: Makes no difference...very quiet location.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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southern US
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 24, 2013

We visit Philly once a year. The last couple of visits we have stayed here and it has been a nice experience. The beds are comfortable, the staff courteous and helpful, rooms well appointed and Eco friendly to boot. We visit the hospital and sites down downtown and find that the location is good for both.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 24, 2013

All of the lovely things that people say about the Inn at Penn are true in my experience: the staff were courteous, my bed was comfortable, and the lobby was nicely furnished. My room, however, was located on the third floor near the 24-hour gym. I couldn't get to sleep until 12:30a.m. and then was awakened again at 5:30a.m. by a physical shaking of my room. As people dropped free weights and pull down sets, the noise and vibration carried the hall. The staff couldn't move me to another floor because the hotel was full, so they sent someone up to ask the exercisers to "be more careful". As you would expect, this strategy was not successful. In the end, I would recommend this hotel -- just steer clear of the 3rd floor gym!

Room Tip: Avoid rooms near the 3rd floor room, particularly 302-307 and 326-330.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Inn at Penn

Address: 3600 Sansom Street, Philadelphia, PA 19104
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Philadelphia
#2 Family Hotel in Philadelphia
#3 Romantic Hotel in Philadelphia
#3 Luxury Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#5 Best Value Hotel in Philadelphia
#7 Green Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 243
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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