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All 84 Philadelphia hotels

Hilton Inn at Penn: Traveler Reviews

3.5 of 5
3600 Sansom Street, Philadelphia, PA 19104 (University City)
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Ranked #5 of 84 hotels in Philadelphia
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348 reviews from our community

Traveler rating
    199
    119
    20
    6
    4
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Families
108
 
Couples
50
 
Solo
33
 
Business
121
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Top Contributor
74 reviews 74 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Good Location/Bad Location”
4 of 5 stars Reviewed March 21, 2013

The Inn at Penn is one of Philly's upscale hotels. Using points for the two-day stay, we were given a room that was smaller than those represented by the photos. It was still a very nice room, with WiFi, an iPad and a fridge (that didn't work). The bed and bedding was as comfortable as at home, and more importantly, the heating/cooling was central with a digital controller. No loud and irritating wall unit. The large, flat-screen TV with DirecTV programming had a record function and an HDMI cable for connecting to your laptop. There was also a box of different connectors available on the nightstand for every type of connection you might desire.

The service from the staff was impeccable, although they were so concerned about us having fresh towels that housekeeping called the room when we had the "do not disturb" sign displayed. Basically, if you want to be fussed over, the Inn at Penn is the place to stay.

As other reviews have mentioned, the location is 15 min taxi ride from city center at peak traffic times (but 15 min/$29 flat fee by cab to the airport at 6 AM). If you want to stroll around downtown Philly, this location is not optimum. If you are driving, parking is limited, hence the ~$34/day, valet parking fee. We turned in our rental car at the train station at 30th/Market and had a free drop-off at the hotel, as they are fairly close. I didn't get the feeling that drop-offs by the car rental company are done on a regular basis.

Being essentially located within the U Penn/Drexell complex, restaurant availability was not an issue. These kids eat (and drink) pretty well. There are a variety of good restaurants within a few blocks radius, even a few upscale ones. There is a restaurant within the hotel, but we didn't try it.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Excellent Service”
4 of 5 stars Reviewed March 14, 2013

We stayed while visiting relatives last weekend. It's the perfect place to stay if visiting UPenn or Drexel campuses. The rooms were beautiful, especially the bathrooms. Comfortable beds and an Ipad in the room were great touches. The staff was extremely accomodating and friendly. Would stay here again. We ate at Dostritos just a few blocks away. Amazing!

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“A wonderful hotel”
5 of 5 stars Reviewed March 12, 2013

We stayed at the Hilton Inn at Penn while visiting Drexel University this weekend. If you are visiting UPenn or Drexel, the location is perfect. Given its location, just about everything you need or want is within walking distance. The rooms are very clean and well-appointed, the beds are comfortable and the room comes with most amenities included in the price (an iPad, free wi-fi, bottled water and coffee/coffee maker and in-room refrigerator). We were able to check in early with no problems. The staff, from the front desk to the concierge to room service to the valets, are all very helpful and extremely pleasant. Should our son decide on Drexel, we know where we will be staying when we visit him over the next 4 years.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Delhi, India
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
6 helpful votes 6 helpful votes
“Excellent Hotel, wish we could afford it all the time, but”
5 of 5 stars Reviewed March 12, 2013

We stayed at this wonderful hotel for two nights during Thanksgiving 2012 , would have loved to stay here longer and each time we are in Philadelphia simply because it has the best on campus location to visit our daughter on Upenn, her housing is across the road .
But the price at most other times , other than I assume these lean holiday dates , makes it beyond our budget . The rooms and decor are brilliant . Only two other issues other than price , no breakfast included and very expensive valet parking .

Room Tip: If you have a child studying at Upenn, then nothing to beat this place
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
70 helpful votes 70 helpful votes
“good choice for univ city area”
5 of 5 stars Reviewed March 11, 2013

Helpful, friendly, and courteous front desk. Room nicely apponted and clean. Towels and sheets nice and plush. Bed and pillows comfortable. Complimentary in room wifi and bottle water. Location is perfect for u penn and drexel. Early check in was no problem. Really appreciate our comfotable stay of 3 nights. Taxi ride to independence area was about 10-15 mins and $11 without tip. Taxi to amtrak 30th st station is about 10 mins and $7 w/o tip to go to nyc/boston. We took airport train and it was an easy walk to hotel, about 10 mins, from univ city station where we got off.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Inn at Penn

Also Known As:
Hilton Inn At Penn Hotel
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton
Address: 3600 Sansom Street, Philadelphia, PA 19104
Phone Number:
Region: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Philadelphia
#6 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our newly renovated AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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