My travel history is extensive. We arrived for the Army-Navy Game at 0130 hrs 8 Dec 2012. The valet service was exceptional at that late hour; very attentive to our every need. The gentleman at the front desk was quick with our check-in and handled several other questions in specific detail. He left no room for error. Thorough in making sure he understood the precise nature of our request(s). The buffet in the University Club (although pricey) was excellent. Again, the service was quick and attentive. Keep in mind, the hotel and the University Club were packed with fans for the Army-Navy game. The staff did not miss a step. The rooms were very clean. The rooms offered many packaged electrical outlets. The A/C system actually lets select the temperature you desire. Regardless of whether you want the room cold or hot without consideration of the temperature or season. Many hotels regulate this feature and can make for a few uncomfortable nights during a business trip. The concierge was equally impressive. On game day, she was swamped with people many numerous requests. We were approximately number 9 in line. When it was our turn, she smiled and treated us as if we were her first guest on a slow day. She was extremely helpful and her informational details were spot on. The hotel location is in the midst of Penn and Drexel Universities and very close to the sports complex and historic area. The Hilton organization should make this location model for other mangers to visit, take notes and duplicate. In future trips to the Army-Navy Game, this location will be our priority. GO NAVY!