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“good staff, service & hotel” 4 of 5 stars
Review of Hampton Inn Philadelphia Convention Center

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Hampton Inn Philadelphia Convention Center
3.0 of 5 Hotel   |   1301 Race Street, Philadelphia, PA 19107   |  
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Ranked #21 of 82 hotels in Philadelphia
Lyon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“good staff, service & hotel”
4 of 5 stars Reviewed September 7, 2013

The hotel is located at 10 min from ''city all'' edifice (with shop, restaurant, subway...)

It propose useful services like :
-bottle of water,
-tea/coffee/chocolate
-cookies
-or breakfast bag (take away)
...
all the day so it's pleasant!!!

To be careful: they gave us a room on the 2nd flour, just near the air conditioning engine... but after asked them, they change or room without problem.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review, September 9, 2013
Thank you for taking the time to write this review while staying at the Hampton Inn Philadelphia. This information is very valuable to us because we use it in our training. We appreciate you pointing out all the amenities of the hotel.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • Italian first
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English first
Davie, United States
1 review
4 of 5 stars Reviewed September 5, 2013

Front desk very efficient...concierge went out of their way to give informations.The only thing I did'nt like was that the bathroom had no ventilation. I was at a convention and it was walking distance from the Convention Center. Chinatown is also walking distance...great if you want to eat late. All other restaurants close around 10 in the area except for a sushi place.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review, September 9, 2013
Thank you for your comments concerning your stay at the Hampton Inn Philly. We appreciate the wonderful feedback and will certainly pass this to the associates. Our bathrooms do have a vent but it is above the eggcrate lighting.which can't been seen.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 4, 2013

This hotel is centrally located to everything. The check in was quick and friendly. The rooms are on the small side though. We had requested a refrigerator in the room the day before and the guy said he would make a note. Upon arriving in the room, there was no refrigerator. Had to call an hour later to see why it had not been delivered yet. They said they will check. Within 5 minutes, there was a knock on the door and the fridge was delivered. The grout in the bathroom could use a touchup. Breakfast was good, but there seems to be non hotel guest there. They older women kept the breakfast area clean and filled. Lots to do in the area. We went to Reading Terminal which is just a short walk. Chinatown is just down the street. Independence Hall is a decent walk. Also many museums along the way. I would stay here again and not expect anything. This way I won't be disappointed.

Room Tip: Ask for a room facing the city.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review, September 5, 2013
Thanks for taking the time to write this review concerning your stay at the Hampton inn. I'm pleased you would stay here again because of the location and the hotel met all of your needs.
Thanks for staying with us and hope to see you soon.
Roger Weber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

We stayed two nights. The hot breakfast was what you would expect.The area was clean and well stocked.The room was clean. We really like the clean comforters .Loved the short walk to the convention center. We enjoyed the outside seating area.Nice spot for visiting with friends. Enjoyed the coffee being available 24 hrs. We would stay again.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review, September 5, 2013
Thanks for sharing your comments concerning your stay at the Hampton Inn Philly.
We appreciate this feedback and I'm very pleased the location and hotel worked out so well for you.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manorville, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 3, 2013

The front desk staff was fantastic. They were very friendly and helpful. The location of the hotel was very good. The room was adequate, however, it smelled like it had been used as a smoking room. The smell was pervasive and annoying. The breakfast choices were plentiful, with plenty seating.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review, September 5, 2013
Thank you for taking the time to review your stay at the Hampton Inn Philly. This feedback is important and I apologize for the smokey room. We are a non smoking hotel but we occasionally have people that smoke and we try very hard to remove that smell.
Thanks for staying with us.
Sincerely,
Roger Weber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2013

Stayed here while out of town for work. Both times I have stayed here, my room has been spotless. Staff does everything they can to take care of you and make your stay an enjoyable one. Breakfast in the morning is really good also. Lots of different things to choose from. If you're in the area and need a place to stay then Hampton Inn is the place you need to book.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review, September 5, 2013
Thanks for sharing your experience while staying at the Hampton Inn Philly. I'm glad you returned and stayed for a second time and that is appreciated. Your comments will certainly be passed along to the staff.

Thanks for staying and hope to see you again.
Sincerely,
Roger Weber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed September 2, 2013 via mobile

We stayed two nights. The staff was very nice, the room exactly what we were looking for except for and odd funk that we could overlook. We used the third party valet parking for the stay and never saw the car again until check out. It was pouring. We didn't look at it closely. We got home just as we ran out of gas. It occurs to me that Philly is only 140 miles from home. We were at 405 miles when we arrived home and we hadn't stopped anywhere after filling up when we left home. And we didn't leave the straight route home even though we stopped for lunch. Where'd the other 100+ miles come from??? Plus, upon arriving home we realized we'd been sideswiped in the rear. That certainly didn't happen while we were in the car. It was pouring when we left the hotel so we didn't see it at the time. I also realized upon arriving home that I left some clothes hanging on the back of the bathroom door at the hotel. I've called regarding both the clothes and the car. Housekeeping says they haven't seen the clothes and I'm waiting to hear about the car. Those two things really brought down what would have been a great review.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review, September 5, 2013
Thank you for writing this review concerning your stay at the Hampton Inn Philadelphia. If you could call me to discuss the car situation would be appreciated. I will review this with the company that owns the parking lot. I certainly apologize for this. I'm glad everything else worked out for you.
Sincerely,
Roger Weber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Philadelphia Convention Center

Address: 1301 Race Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Philadelphia
#17 Business Hotel in Philadelphia
#30 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Philadelphia Convention Center 3*
Official Description (provided by the hotel):
The Hampton Inn Philadelphia Center City-Convention Center is ideally located in downtown Philadelphia across the street from the Pennsylvania Convention Center and only blocks from many major companies. Philadelphia International Airport is only 30 minutes away. Our hotel is within walking distance to historic sites such as Independence Hall, the Liberty Bell, the Betsy Ross House, and Penn’s Landing, and only 15 minutes from the Wells Fargo Center, Lincoln Financial Field, and Citizens Bank Park. ... more   less 
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Also Known As:
Hampton Inn Philadelphia Hotel Philadelphia
Philadelphia Hampton Inn

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