Just arrived home from a two day trip for fun to Philly. We had been a bit nervous reading so many negative reviews leading up to our stay.. Happy to say, the hotel was awesome.
Great location, plenty of bars and restaurants within walking distance.
Upon arrival, check in was a breeze. All the staff we encountered were very friendly. Per our request, we were provided a complimentary mini fridge to store our many leftovers!
Also, being a SPG rewards member, wifi fees were waived.
The only reason I didn't give 5 stars is the housekeeping. Very poor, I left three dollars which is my customary starting point. I'll then go higher or lower depending on the quality of service. Suffice to say I left 0 dollars upon departure.
All that was done was our bed was made. That's it. Ice bucket sat there uncovered with water in it, my girlfriend's hair stayed out in the open in the middle of the bathroom vanity and in the sink. Empty used cups provided by the hotel were just left out on one of the counters. Also, one of the previous guests enjoyed the mini bars gummy bears and one was left behind on the floor near the bed.
Hopefully the house keeper was just having a bad couple of days..
I would not let that issue prevent me from returning, nice hotel.
- Official Description (provided by the hotel):
- Situated in the heart of a city rich with history, The Westin Philadelphia is convenient to Liberty Place, upscale shopping, award-winning restaurants, museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center. Our hotel features 294 guest rooms with 19 suites, business center, fitness facility, and on-site dining at citygrange. ... more less
- Reservation Options:
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- Also Known As:
- Westin Philadelphia Hotel Philadelphia
- Philadelphia Westin