This was one of the worst experiences in a very long time. The hotel staff was extremely inflexible and insisted on the 6pm cancelation cut off despite my call being just 20 minutes late and my desire to stay at their sister property (Le Meridien). The room service was slow and the food arrived lukewarm. I asked the employee Karim, who was so inflexible to apologize, and I have yet to get one from him. I would never ever stay here based on my experience and this is how they treat a lifetime platinum!!!!
- Official Description (provided by the hotel):
- Situated in the heart of a city rich with history, The Westin Philadelphia is convenient to Liberty Place, upscale shopping, award-winning restaurants, museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center. Our hotel features 294 guest rooms with 19 suites, business center, fitness facility, and on-site dining at citygrange. ... more less
- Reservation Options:
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- Also Known As:
- Westin Philadelphia Hotel Philadelphia
- Philadelphia Westin