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“The best in the City!!!” 5 of 5 stars
Review of Westin Philadelphia

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Westin Philadelphia
4.0 of 5 Hotel   |   99 South 17th St at Liberty Place, Philadelphia, PA 19103 (City Center West)   |  
Hotel amenities
Ranked #67 of 83 Hotels in Philadelphia
Certificate of Excellence 2014
GreenLeadersBronze level
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The best in the City!!!”
5 of 5 stars Reviewed yesterday NEW

I have been traveling to Philly for the past year and hands down, this is the best hotel.

Forget the Ritz and the Sofitel!

The renovations have been fantastic- the usb connections at the night stand are a life saver.

Everyone is incredibly friendly and the rooms are clean. This will be my home away from home for the foreseeable future.

Stayed March 2015, traveled on business
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13 reviews from our community

Traveler rating
    8
    2
    1
    2
    0
See reviews for
4
1
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was my second visit to this hotel and it did not disappoint. The bar area/lounge area is upgraded which is really nice. This hotel is great because of the location. Its within walking distance of a septa station, close to good food and shopping. The staff are welcoming and attentive. I had a rough day of travel before my most recent stay and the front desk staff kindly gave me 2 free drink coupons at the bar. I am a big fan of the Westin chain due to the comfort of the beds, the quality of the service and stays always meet my expectations.

  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Point Pleasant, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Been staying here for years, since this was a Ritz. Love the location and hotel but since the remodel, the rooms are fantastic - very fresh color scheme in blues and greens. Unlike other travelers, I've always had terrific stay interactions, whether its with the front desk, valet, restaurant or room service. Everyone is courteous and on my last stay, when I mentioned a migraine I was having since I need directions to the closest drug store, I returned to my room to find fruit, tea, water and slippers with a note that the front desk hoped these helped. Very thoughtful and totally unexpected. I highly recommend it!

Room Tip: Any room is good
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Green Features: Can forgo getting the room cleaned if you are there multiple nights and receive $5 dollars or points for doing it.
  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Westin in Philadelphia has become my "go to" hotel in the city for both business and pleasure. It has a great location, a staff that goes out of their way to please (especially the front desk and reservations teams), and a wonderful decor. The ownership of the hotel was wise not to tamper with the old Ritz Carlton feel and ambiance (this was Philly's Ritz property until 10-12 or so years ago).

The only minor caution I would mention is rates can be seemingly unpredictable, sometimes $175, sometimes closer to $300. But again, I think the hotel is worth it, and if anything were to go wrong I would have full confidence in the problem being fixed to your fullest satisfaction-something you sure can't count on at a lot of hotels.

Room Tip: Higher the better in my opinion; also note the hotel seems to host a lot of weddings so I'd ask...
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

I come to Philadelphia frequently for work and always stay at this Westin. Never had a bad experience at Westin Philadelphia, great customer service, rooms are very clean and spacious and the food at the bar is pretty good.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you not staying at the Four Seasons or the Ritz, this is the next best thing. I don't mean that this property lacks anything, because it doesn't. The rooms are fresh and well appointed. The staff is friendly and welcoming. The facility is clean and you feel good about being here. Whether it's business or pleasure, this is one of my go to spots when I stay in the city. No other properties at this price point come close.

Room Tip: The higher up you go, the quitter the room is.
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came to Philly to watch a Flyers vs Pens game, the hockey didn't disappoint and neither did the hotel. Friendly, courteous staff and a great location.
The parking was Streep but that is a given in any downtown hotel nowadays.

Stayed April 2015, traveled with friends
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Additional Information about Westin Philadelphia

Address: 99 South 17th St at Liberty Place, Philadelphia, PA 19103
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Philadelphia
#17 Luxury Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Philadelphia 4*
Number of rooms: 294
Official Description (provided by the hotel):
Situated in the heart of a city rich with history, The Westin Philadelphia is convenient to Liberty Place, upscale shopping, award-winning restaurants, museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center. Our hotel features 294 guest rooms with 19 suites, business center, fitness facility, and on-site dining at citygrange. ... more   less 
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Also Known As:
Westin Philadelphia Hotel Philadelphia
Philadelphia Westin

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