Stayed overnight with my husband since we got a really great price for the King Bed Suite at this hotel.
- Beautiful interiors; sufficient privacy
- Since it was a holiday weekend, was able to check-in early without hassle
- Our room was ready per our request on a higher floor
- Great rooms - spacious, good bedding, good bathrooms
- Breakfast-in-bed at no additional charge
- Great housekeeping / Service Express staff; very friendly over the phone (at time of reservation, as well as during room service) :)
- Cannot beat the location - right in center city!
Minor things that could have made this a 5-star rating if taken care of-
- Our surprise amenity for strawberries and champagne arrived after we checked-in as opposed to being placed in the room; champagne wasn't chilled.
- We were asked what time we will check-out on day of check-out; housekeeping staff was stationed outside our room waiting for us to leave (they did not rush us; but we were creeped out with someone waiting outside; could hear them talking on the phone)
- Previous guests left their socks on the floor - these were not cleaned up before we arrived
- Hotel dining menu / manual was dirty and stained with coffee; also hard to find in the room
- Coffee maker was dusty
- Refreshment center super expensive; two items missing when we opened it on arrival (we reported to front desk incase they charged us for it)
Overall, pleasant stay for our purposes. We may try another hotel in the city next time though due to lack of attention to cleanliness.
- Official Description (provided by the hotel):
- Situated in the heart of a city rich with history, The Westin Philadelphia is convenient to Liberty Place, upscale shopping, award-winning restaurants, museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center. Our hotel features 294 guest rooms with 19 suites, business center, fitness facility, and on-site dining at citygrange. ... more less
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- Also Known As:
- Westin Philadelphia Hotel Philadelphia
- Philadelphia Westin