Our stay was wonderful. We brought our two children for an overnight and some Christmas fun in Philadelphia. We arrived a bit later than anticipated due to traffic. So by the time we pulled up to the entrance we were stressed and the children were going wild. The valet attendants greeted us with a smile and immediately set out to unload our luggage and get us into the hotel. We were whisked to check-in and up to our room in 5 minutes (maybe less). Our room was very clean and comfortable. The bathroom was spotless.
For dinner, we decided to stay in, let our 5 year old go crazy with room service and rent a movie. The menu had lots of appealing options, we ordered, were told 35 minutes, the food was delivered in 25 minutes. It was a feast, and very nicely presented. The woman who brought our table up was lovely and warm and took a lot of care to set us up nicely. She went the extra mile to make our 5 year old feel special by calling him "little prince". Being able to rent a very recent movie was a really nice treat.
One detail: of the two phones, only one worked and only on speakerphone. By morning even that didn't work. The staff offered to fix the phone immediately, but as we were an hour from checking out, there was no need. We would definitely stay again. The attentive and friendly staff make this a very nice place to stay.
- Also Known As:
- Westin Philadelphia Hotel
- Westin Philadelphia Hotel Philadelphia
- Philadelphia Westin
- Official Description (provided by the hotel):
- Situated in the heart of a city rich with history, The Westin Philadelphia is convenient to Liberty Place, upscale shopping, award-winning restaurants, museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center. Our hotel features 294 guest rooms with 19 suites, business center, fitness facility, and on-site dining at citygrange. ... more less
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