We have stayed here a few times in the past and it's always been fine. But it's never really been more than fine. Nothing to really complain about, but nothing that makes me want to come back especially with all of the other hotels that are in the immediate area. Our room on the 15th floor (which happened to be a Starwood Preferred Guest Floor) was on the small side, especially the bathroom. Also the shower area was a little rusty and tired looking, plus some stains on the chair in the room.
Housekeeping was certainly pleasant, but dirty glasses that were in our room on Friday were placed on the floor outside of our room Saturday by housekeeping I guess when they cleaned the room, then were still there (half full of wine) Sunday late morning when we left. I think that is a little weird. Same kind of thing by the elevator... someone had left an old coffee cup on a table by the elevator on our floor on Saturday early morning and it was still sitting there when we left Sunday.
I know this has been mentioned before but I think the whole 2 elevator thing is a little annoying. And I also think that because you need to take an elevator to the lobby, the lobby ends up kind of "dead." It's just kind of dark and not an inviting place to hang out, and no one wanders in off the street to grab a drink or anything. I'm sure most people don't mind that, but sometimes if I am away for a weekend I like an atmosphere that seems a little more lively.
I do want to say that all of the staff we encountered were very nice so I definitely don't have any complaints at all there. But next time I am in Philly I am going to try something different.
- Official Description (provided by the hotel):
- Situated in the heart of a city rich with history, The Westin Philadelphia is convenient to Liberty Place, upscale shopping, award-winning restaurants, museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center. Our hotel features 294 guest rooms with 19 suites, business center, fitness facility, and on-site dining at citygrange. ... more less
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- Also Known As:
- Westin Philadelphia Hotel Philadelphia
- Philadelphia Westin