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“Best hotel I've stayed in while visiting Philadelphia yet!” 5 of 5 stars
Review of Club Quarters Philadelphia

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Club Quarters Philadelphia
3.5 of 5 Hotel   |   1628 Chestnut St, Philadelphia, PA 19103 (City Center West)   |  
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Ranked #30 of 83 Hotels in Philadelphia
Bronx, New York
1 review
“Best hotel I've stayed in while visiting Philadelphia yet!”
5 of 5 stars Reviewed December 6, 2013 via mobile

The staff were very nice especially a woman Shakirah Who helped me with my room key issue because another employee put me under a different room . I loved the service and definitely will be coming back .

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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894 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Philadelphia, Pennsylvania
Top Contributor
895 reviews 895 reviews
126 hotel reviews
Reviews in 196 cities Reviews in 196 cities
632 helpful votes 632 helpful votes
4 of 5 stars Reviewed December 1, 2013

This hotel is located just of Rittenhouse Square. The hotel is clean and the service is very good. The people try to help as much as they can.

The lobby WIFI works well. The rooms are small but comfortable. The hotel is a business hotel. Weekend rates are available. The beds are soft and comfortable and there are nice amenities such as a small breakfast in the morning and free water on every floor.

There is a very upscale restaurant that has good reviews in the hotel.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantic City, New Jersey
1 review
4 of 5 stars Reviewed November 27, 2013

Made 2 reservations for consecutive days, front desk said it was ok for us to stay in the same room. The next morning we got a call saying we had to move rooms because of a maintenance problem. Alia at the desk gave us a bigger room and a bottle of wine for the trouble. Very thoughtful! Average hotel.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Wylie, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2013

we enjoyed our stay at club quarters. Michael at the front desk works with all the guest at what ever they need. The rooms are clean and very well appointed. I stay in philly quite a bit and enjoy the hotel very much. the lobby and the coffee bar and the amenities are a welcome part of the hotel. the work out room is good for a quick work out.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 26, 2013 via mobile

We stayed here for our anniversary and couldn't have been more pleased with the service.

Joe Crimson was extremely helpful getting us checked in quickly and giving suggestions of restaurants around town.

We'll definitely be back!

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Henderson, Nevada
Top Contributor
295 reviews 295 reviews
139 hotel reviews
Reviews in 96 cities Reviews in 96 cities
278 helpful votes 278 helpful votes
4 of 5 stars Reviewed November 25, 2013

Mid-size downtown Philadelphia hotel with lobby on 2nd floor. Key card entry after 10PM. Caters to travelers from member organizations but also takes in general public as space allows, particularly on weekends. Specializes in simple nicely appointed rooms, fresh bottled water on demand, coffee and snack bar, reading room, and a restaurant on site. But somewhat cumbersome to have to travel to the 8th floor to get ice or use the vending. Also, the 2 elevators can be slow and are also used by housekeeping. You'll also need your room key card to operate the elevators. At times it took me several tries to get it to work. I didn't have a fridge or but apparently one is available on request. The TV is satellite connected and you receive more channels than you can ever watch. Close to major shopping and local transport. Thirty minute walk to main historical area. Rittenhouse Square is 3 blocks south.

Stayed November 2013, traveled with friends
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Seattle
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2013

I have had the privilege of staying at the Club Quarters in Philadelphia on business for a number of years now. Being in the customer service industry myself, I have learned to appreciate staff members who continually perform above and beyond for clients and customers. Michael, the Guest Service Manager, did just that for me during my stay in October. I walked out of the hotel to have dinner with co-workers and while at the restaurant discovered my cell phone with my credit card was missing from my purse. Panicked, I called the hotel and Michael answered. He offered to go to my hotel room and search the room to check if I had left my phone in my room.
He confirmed my suspicions and let me know I could relax and have dinner knowing my credit cards and phone were in good hands. This is just one of the many examples of Michaels professionalism and excellent customer service. While other hotels would have asked "housekeeping" to check out the situation and phone me back hours later, Michael chose to help me out personally. Every time I check in to Club Quarters I am greeted with a rambunctious "hello, welcome back" and a "can do" attitude.. I am confident that if and when a problem occurs, I can phone Michael and it will be fixed promptly and with professionalism and a smile. You have an excellent employee in Michael.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Philadelphia

Address: 1628 Chestnut St, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Best Value Hotel in Philadelphia
#19 Business Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Club Quarters Philadelphia 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
Newly renovated full service club-like hotel with 275 rooms located in the heart of the city's business district and within walking distance of many cultural and historical attractions including Rittenhouse Square, Antique Row and the Academy of Natural Sciences. Adjacent to Liberty Place with over 70 unique boutiques and restaurants and easily accessible to the convention center. Its restaurant and bar, Davio's, serves delicious Northern Italian cuisine. Club Quarters is the best value hotel based on quality and prime locations. Club Quarters provides safe, restricted entry; instant check-in/check-out; free high speed internet access throughout the hotel; ons-ite restaurant as well as multi-menu in-room dining options; unlimited complimentary chilled and purified bottled water stations; 2 meeting and event rooms available (maximum reception style 150 people); free use of computer/printer and ergonomic workstations; newly renovated, state-of-the-art guest rooms with premium bedding; flat panel HD TVs; complimentary coffee and tea; 24-hour guest service desk; fitness room and exercise equipment delivered to guest room upon request. Corporate Apartments available. Value rates. Government per diem rates 365 day a year with valid ID. Self-serve laundry facilities. ... more   less 
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Also Known As:
Quarters Hotel Philadelphia

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