I was extremely pleased with every aspect of our stay at the Hotel Palomar. To begin, we came to Philadelphia with a unique purpose: to enter our dog in a clinical trial for cancer treatment at The University of Pennsylvania. I had read that this hotel was pet friendly, but that does not even begin to describe how well they treated our dog, Erma. Everyone went out of their way to be nice to her (and us) during a stressful time. This is especially true of the concierge, Christina, who was wonderful to us in every way and really made it feel like home. Besides being pet friendly, the staff was always warm, friendly, and happy to help. I highly recommend their wine hour, where we received several great restaurant recommendations from staff as well. The room was clean, well decorated, and we found the bed very comfortable. The hotel is also located within walking distance to a number of historic places and great restaurants. I can honestly say that many hotels have nice rooms and are in a good location, but I have never stayed at a hotel with staff as friendly and willing to help as the Hotel Palomar. Our dog needs to go back to Philadelphia for another treatment in 3 weeks, and we will definitely be staying here again!