Staff is super helpful and friendly. The building is gorgeous thru and thru. I love the successive gold ring handles of the front glass entry doors, to the Sophisticated 1x2 inch iridescent mosaic tiles in the deep door frames to the bathroom's chic wall papering. Our room had an amazing view over and thru the city buildings. The bathroom was super functional with excellent counter space on its marble top. Also, lots of surfaces in the room proper with 1 foot deep window bays. Makes unpacking and packing clothing combinations easier somehow! Wifi was a bit sluggish. Gym was well equipped. And the neighbourhood is vibrant, safe and has great restaurants and shops every which way.