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Hotel Palomar Philadelphia - a Kimpton Hotel: Traveler Reviews

4.0 of 5
117 South 17th Street, Philadelphia, PA 19103 (City Center West)
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Hotel Palomar Philadelphia - a Kimpton Hotel
Ranked #2 of 84 hotels in Philadelphia
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1,063 reviews from our community

Traveler rating
    757
    224
    56
    18
    8
See reviews for
Families
189
 
Couples
433
 
Solo
63
 
Business
218
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Marlton, New Jersey
1 review
1 helpful vote 1 helpful vote
“Overnight Get Away!!”
5 of 5 stars Reviewed December 8, 2012

Great place in the heart of Center City. Hotel was Beautiful, Warm, and very Clean. The rooms were surprisingly up to date and stylish. The Restaurent and Bar was really nice. Was my wifes birthday and they sent gourmet Cupcakes up to our room as a nice little gift. However the best part was the amazing Staff and how friendly and accomodating they were.

This is my new Philly Hotel for a quick get away and fund.

Frank
New Jersey

Room Tip: Every Room is perfect!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Frank G about Hotel Palomar Philadelphia - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Hotel Palomar Philadelphia - a Kimpton Hotel, responded to this review
December 31, 2012
Frank G,

We are so glad that you chose Hotel Palomar for your overnight get away and wife's birthday celebration. Our team likes to help people celebrate those special occasions. You are only a short drive away from Philly so please come back and visit us again very soon.


Happy Holidays

Wendell B.
General Manager
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Sedona, Arizona, United States
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Wonderful downtown Philly hotel”
5 of 5 stars Reviewed December 8, 2012

I was in town for meetings for two days and when I took a look at Trip Advisor, I saw that the Palomar was rated the number 1 hotel in Philly. I decided to give it a try and am very glad that I did. It was right in the neighborhood of the meeting venues, so I could easily walk to all of my meetings.

Almost all of the staff that I interacted went out of their way to be friendly and helpful, the room was bright and well laid out, with lots of extra nice touches - like their fun, animal print robes. The bed was very comfortable, and after my last few trips where half of the bed was sagging, this was incredibly welcome!

The Palomar is a green hotel and they actually seem to mean what they say. At this hotel they actually honor the "linens hanging on the towel bar will not be exchanged" policy that many hotels say they have adopted, but the housekeeping staff routinely ignores. The shower was still very good, even though it featured a low-flow fixture.

All in all, it was an exceptional hotel for the price and I would definitely stay there again the next time I had to go to Philly.

Room Tip: I was on a higher floor and didn't have any noise problems, even though I was on a corner of the...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pilisa C about Hotel Palomar Philadelphia - a Kimpton Hotel
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Wendell B, General Manager at Hotel Palomar Philadelphia - a Kimpton Hotel, responded to this review
December 31, 2012
Pilisa C.,


Thank you very much for taking the time to write about on us on Trip Advisor. We are thrilled that you had a great stay. Our staff really enjoys providing friendly and outgoing service.

Please come back and visit us again real soon.


Happy Holidays,


Wendell B.
General Manager
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Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“One of Philly's Best”
5 of 5 stars Reviewed December 8, 2012

I have stayed in a number of hotels in Philadelphia, and I consider the Palomar to be one of the better hotels within the center city district. Like all Kimpton Hotels, it has its own unique character and lacks the "cookie cutter" design of so many hotel chains. The Palomar is a combination of clean, modern design which has been retrofitted into the historic, art deco architect's building.

I found my guest room clean and well designed. The bathrooms, too, are clean, modern and relatively spacious. The staff at the hotel are attentive and upbeat. The Kimpton has a small but quite acceptable restaurant.

On the negative side, the elevators can be very slow during peak periods (but while you're waiting take the time to look up and around at the great design). Also the lobby can get busy at times and you'll feel a bit cramped. But having said that, I believe the Palomar to be on of Philly's top hotels.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Skelt440 about Hotel Palomar Philadelphia - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Hotel Palomar Philadelphia - a Kimpton Hotel, responded to this review
December 31, 2012
Skelt440,

Thanks so much for your kind remarks, I have shared them with our staff. We enjoy working here just as much as the guests enjoy staying here.

Please come back again soon to stay with us.

Happy Holidays,


Wendell B.
General Manager
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State College, Pennsylvania
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Fantastic hotel in Philadelphia”
5 of 5 stars Reviewed December 8, 2012

I can't say enough how great the Hotel Palomar is in Philadelphia. Ihave stayed at this hotel many times because you just could not ask for a better hotel experience. The look of the hotel from the lobby to the rooms is excellent, definitely not your typical hotel look. The Palomar is unique in all the best ways. The staff are all top notch! They are very helpful and always kind! I would definitely recommend staying at the Palomar while in Philadelphia as you will not be disappointed!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by StateCollegegirl for Philadelphia
Ask StateCollegegirl about Hotel Palomar Philadelphia - a Kimpton Hotel
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Wendell B, General Manager at Hotel Palomar Philadelphia - a Kimpton Hotel, responded to this review
December 12, 2012
StateCollegegirl,

Thanks for loving us and being a Big Kimpton fan. We love you right back. I will make sure that I let the staff know that you recognized them as being top notch. We aim to please. Come back and see us again real soon. We have some great offers and features during our Winter Campaign.

Have a Fantastic Holiday Season!


Wendell B.
Capt Fantastic
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Lancaster, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
“Wonderful experience”
5 of 5 stars Reviewed December 7, 2012

For my spouse's birthday, I decided to take her into Philly to see a show at the Academy of Music. I searched the web for a hotel near the theater and was delighted to discover a Kimpton hotel (the Palomar) three blocks away. My several previous Kimpton experiences have been excellent and our stay at the Palomar continued to impress. ALL of the staff were fantastic - the doorman (Darrin), valet guys, front-desk staff, the folks who managed the evening wine reception....unbelievably friendly, welcoming, and attentive. We also had supper in the attached restaurant (1682) and received the same awesome service there. In fact, the maitre 'd knew we were going to see a show and made sure the wait staff were aware of our time constraints. Service was prompt and friendly, and they reiterated that they wanted to make sure we had plenty of time to walk to the theater.

As with all Kimpton hotels, the decor was marvelous. There is plenty of comfortable seating around the fireplace in the lobby area, which added a nice ambience to the evening wine reception. The room was also nicely decorated, so much so that I forgot we were in a hotel! If you're tired of the place-product packaging on which most hotel chains have made their reputations, the Palomar was a nice breath of fresh air.

If you want a special experience when you visit Philadelphia, make your reservation at the Hotel Palomar, The facility and its wonderful staff will not disappoint.

Room Tip: We had a queen room with a city view on the 12th floor. Didn't offer a panoramic view of downto...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask wabu715 about Hotel Palomar Philadelphia - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Hotel Palomar Philadelphia - a Kimpton Hotel, responded to this review
December 12, 2012
wabu715,


We are elated that you chose Hotel Palomar Philly to help celebrate your spouse's birthday. Our team enjoys helping our guest celebrate those special occasions. We are looking forward to having you back real soon. Please book one of our King Spa Rooms to celebrate your next special occasion.

All The Best!


Wendell B.
Wizard of Wonderful
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Additional Information about Hotel Palomar Philadelphia - a Kimpton Hotel

Address: 117 South 17th Street, Philadelphia, PA 19103
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 84 hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Palomar Philadelphia, a Kimpton Hotel, is the first LEED Gold Certified luxury hotel in the heart of Center City is a testament to superior eco-friendly hotel design, personalized service and genuinely warm hospitality. Hotel Palomar is a unique luxury boutique hotel that features a striking lobby, the critically acclaimed Square 1682 restaurant and on-site fitness center. Throughout our boutique hotel, original artwork dynamically interacts with soft hues, luxurious custom furnishings and original architectural detailing. ... more   less 
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