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“Good place to start” 4 of 5 stars
Review of Holiday Inn Express Philadelphia E - Penns Landing

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Holiday Inn Express Philadelphia E - Penns Landing
2.5 of 5 Hotel   |   100 North Christopher Columbus Boulevard, Philadelphia, PA 19106 (Formerly Comfort Inn Downtown/Historic Area) (City Center East)   |  
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Ranked #41 of 84 hotels in Philadelphia
Amersfoort, Utrecht, Netherlands
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good place to start”
4 of 5 stars Reviewed October 23, 2013

Okay, it's not that close to the city center. But it's worth the walk. Situated near the historical part of Philadelphia is a plus.

The hotel is pretty good in it's pricerange. Maybe one of the best hotels we stayed in on our US trip.

The room was clean, the staff was very friendly and helpfull.

Try to get a room with view on the bridge. Makes your stay worthwhile.

Room Tip: Try to get a bridgeview room
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortPA405, Director of Sales at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review, October 31, 2013
Dear SJvD1980,

Thank you so much for your review. It is always great to hear feedback from our guests. You made our day when you commented that we were the best hotel that you stayed at during your trip. Thank you!

We hope to see you again when you return to Philadelphia.

Warm Regards,
Kim Killeri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Worcester, Massachusetts
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 23, 2013

I stayed at the Holiday Inn Express Penn's Landing for 5 nights and thoroughly enjoyed the stay. The room was clean and very comfortable . The morning free breakfast was the usual selection of cereals, eggs, sausage, pancakes, and assorted breads. The food was hot and a great way to start the day. The hotel is located on the waterfront just below the Ben Franklin Bridge. There's a Dave and Buster's just across the street and a number of pubs and restaurants within walking distance. The hotel has a free shuttle that will take you in a 2 mile radius of the hotel. There are several museums as well as Independence Hall & the Liberty Bell on the shuttle route so you can visit the sights without the hassle of driving and finding a place to park.
There was a crew doing some remodeling work there, but it wasn't a problem. The remodel looks terrific as the hotel recently changed from a Comfort Inn to the Holiday Inn Brand. I was very happy with my stay and would visit this hotel again. One side of the hotel faces the bridge and highway which was a little noisy when we went to bed. I had no problem sleeping as the queen beds were very comfortable. If you are a light sleeper perhaps you could request a room on the opposite side of the hotel from the bridge.

Stayed October 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortPA405, Director of Sales at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review, October 31, 2013
Dear GregoryM2,

Thank you so much for your review. We are so happy to hear that we made our goal in providing a great stay! The staff is going to be really excited when I post your review for them to read.

We hope to see you again soon!

Warm Regards,
Kim Killeri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merrittstown,Pa.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

Ms. Tori Warrick was very helpful in getting me the assistance I needed when I had a HUGE problem. She was patient and willing to stay on the phone to help as long as it took. I"d recommend her to anyone...

Room Tip: Read my review, or ask for Tori It's a shame you have to sign up with trip advisor to give s...
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortPA405, Director of Sales at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review, October 22, 2013
Dear LarryT,

Thank you for your recent stay at our Holiday Inn Express. We are very proud to have Tori on our team. We are happy that she was able to assist you. This comment is going to make her day! We can't wait to show her.

We hope to see you again soon.

Warm Regards,
Kim Killeri
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ventura, California
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 18, 2013

Had just one night in Philly and wanted to see some sights. This hotel was easy to access from freeways - and we loved the location. We could walk into the city AND to the shore to see the bridge. Was concerned about being so close to the main road but the noise did not interrupt our sleep. The hotel was clean - breakfast really good - would definitely stay there again! Since we only had 1 day, we did the Red Bus - Hop on and Off - and they even came and picked us up at the hotel - taking us to downtown start location. Had parking for our car BUT had to pay! Welcome to the Big City!

Room Tip: May want to get a room away from main road - may be quieter - although it did not interrupt our slee...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortPA405, Director of Sales at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review, October 21, 2013
Dear Expat_Traveler2011,

Thank you for your review. The staff is going to be really excited when I post your comments1 We are so glad that you enjoyed your stay at our hotel. And that you had a nice time exploring Philadelphia.

We hope to see you again!

Warm Regards,
Kim Killeri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 13, 2013 via mobile

First time staying at this hotel as our regular one was all booked. Rooms are large, modern and clean. Great location to walk to various tourist attractions, shopping, and restaurants. Some traffic noise, but pretty consistent with big cities. Would definitely stay here again.

Stayed October 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortPA405, Director of Sales at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review, October 15, 2013
Dear Phyllis T,

Thank you so much for taking the time to write a review. We are so glad that you had that opportunity to stay with our hotel.

We hope to see you again soon.

Warm Regards,
Kim Killeri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2013

Holiday Inn at Penns Landing has a great location. You are across the street from the waterfront. You are walking distance from Independece Mall and lots of museums. Parking entrance is a little far away, but your car will be close to the hotel door. Fabulous view of the Ben Franklin bridge.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortPA405, Director of Sales at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review, October 15, 2013
Dear zevb,

Thank you so much for your review! We are so excited to hear that you enjoyed your stay at our hotel. We hope to see you again soon!

Warm Regards,
Kim Killeri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, PA, USA
Top Contributor
209 reviews 209 reviews
50 hotel reviews
Reviews in 78 cities Reviews in 78 cities
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed October 5, 2013

On a price/value scale you would have to rate this very good, since it offers attractive pricing in a neighborhood where typical rates are much higher. It has recently been converted from a Comfort Inn to a Holiday Inn Express and remodeled. However, the freshening comes up short in several areas. The lobby area has been redone but in such a drab and colorless fashion that it doesn't show. The breakfast area was expanded, but the selection of foods is below average. There were yogurts, dry cereals, bananas and pastries, but egg and pancake offerings seemed to be pre-packaged products. The room again was refurbished with new bedding, TV's, etc. and was very clean, but the fine details were missing (rusty grate on wall, toilet loose on floor, and a long wood screw holding the window from opening). Also, the traffic noise from I-95 was audible, even on the highest floor. Staff was helpful and friendly. Would return because of convenient location and good value pricing.

Room Tip: High floor facing river is preferred.
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortPA405, Director of Sales at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review, October 7, 2013
Dear LFA,

Thank you so much for your review! We are so glad that you had a pleasant stay.

Thank you for mentioned a couple items in your room that we could follow up on. We appreciate client feedback so we can easily identify area's that we can improve on. That is important to us.

Thank you so much again.

We hope to see you again.

Warm Regards,
Kim Killeri
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Philadelphia E - Penns Landing

Also Known As:
Comfort Inn Downtown/Historic Area Hotel Philadelphia
Comfort Inn Downtown/Historic Area Hotel
Comfort Inn Downtown Historic Area
Comfort Inn Philadelphia
Comfort Inn Hotel Downtown Philadelphia
Philadelphia Comfort Inn
Address: 100 North Christopher Columbus Boulevard, Philadelphia, PA 19106 (Formerly Comfort Inn Downtown/Historic Area)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
#37 Business Hotel in Philadelphia
#44 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Philadelphia E - Penns Landing 2.5*
Official Description (provided by the hotel):
Located in beautifully revitalized Penn's Landing we are in walking distance to most historic sites. The Holiday Inn Express Philadelphia E - Penn's Landing has 184 spacious guest rooms, many with amazing views of the Delaware River and the Philadelphia Skyline! Not only will you enjoy an oversized room, we also offer free breakfast, free wireless internet and free shuttle to and from historic sites, restaurants and shopping within a 2 mile radius during our shuttle's operation times. Parking is convenient, right on site at a minimul fee of $25 per day with in/out privileges and we offer extended parking times on your day of check out until 4:00pm so you can continue to explore Philadelphia! ... more   less 
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