We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Short Getaway” 4 of 5 stars
Review of Sonesta Hotel Philadelphia

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Sonesta Hotel Philadelphia to your Saves list
Sonesta Hotel Philadelphia
3.5 of 5 Hotel   |   1800 Market Street, Philadelphia, PA 19103 (City Center West)   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Ranked #25 of 83 Hotels in Philadelphia
Brooklyn, New York
1 review
“Short Getaway”
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Sonesta for two nights in January while visiting friends. The hotel is located at 18th and Market Street which was a great location since everything to see and do was walkable if desired. We had a King Club room on the ninth floor which was perfect for our needs since we were only in the room to sleep. (If you travel with more than two people I would inquire about larger rooms if available) The bed was comfortable, the room clean and the bath amenities were very nice. The staff was attentive and ensured that we knew how to get around the city and were able to store our bags before we caught our train. I cannot speak to the dining experience since we had all our meals at the many restaurants in the city. Overall a good experience and we will return.

Room Tip: Ask for a room on a higher floor if you want a better city view.
See more room tips
  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

144 reviews from our community

Traveler rating
    70
    51
    13
    5
    5
See reviews for
22
30
3
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fargo, ND
1 review
5 of 5 stars Reviewed yesterday NEW

I had an awesome experience at this hotel! I stayed for 5 nights. It was in a great location, clean, and modern!!! Stephan and Kyron at Concierge were especially helpful and friendly! I wish the rooftop pool would have been open, but that just gives me a reason to come back in the summertime!

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed yesterday NEW

We have stayed at the Sonesta in Philly many times and always find it a pleasurable experience. The location is wonderful, right on Market Street, close to Rittenhouse on one side, the Art Museum area on the other and all kinds of great shops and eats in between.
The staff there is terrific, particularly their lead concierge Fran Nachman. She is a warm, outgoing person who is always there to help you with a reservation or directions. She knows the city and it shows. The Sonesta is lucky to have her on their staff.
The Sonesta recently went through a renovation and while it was nice before, the changes are amazing. It's even more stylish and welcoming now.
They always offer great packages too that include things like parking and breakfast. It's a great place to stay when you're visiting the City of Brotherly Love.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Never before had I left anything in the room safe. I did this time. I was tracked down by the Director of Security who went out of his way to insure that my property was safely returned. I will be forever grateful.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Sonesta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeverlyB1, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, yesterday
Dear E788TJjohnc,

Thank you for taking the time to share your feedback with us regarding your stay and and also expressing yor gratitute towards our Security Department. We will be sure to recognize them for their efforts.

We look forward to serving you again in the near furture,

Warm regards,

Beverly Brunson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Old Bethpage, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 3 days ago NEW

This was our first experience with Sonesta. It was a great experience and make us consider it and other Sonesta properties for future trips. Hotel was very clean, recently updated with very nice décor as well as room accommodations. Complimentary internet, in room coffee maker and refrigerator very nice touches. Staff from the very beginning interaction with the Bellman greeted us as if they value our patronage. Concierge Kyron Allen was extremely helpful with information and dinner suggestions. Hotel location on Market Street also a plus. Definitely would recommend and plan to return on next Philadelphia trip.

Room Tip: ask for higher floor; there was some outside emergency service activity, near major medical facility...
See more room tips
  • Stayed January 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeverlyB1, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, yesterday
Dear Robert M,

Thank you for taking the time to share your feedback with us regarding your stay. We really appreciate your sentiments about Kyron and our Bellman. We will be sure to recognize them for their efforts. We are very pleased that our services and facilities met your expectations.

We look forward to serving you again in the near future!

Warm Regards,

Beverly Brunson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a week on a business trip the room was huge and well appointed I would highly recommend this hotel coffee maker refrigerator lots of outlets. Easy check in. Conveniently located on market Street. Really comfortable bed and really good linens

Stayed January 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeverlyB1, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, yesterday
Dear ersaco60898,

Thank you for taking the time to share your feedback with us regarding your stay. We are very happy that our services and facilities have met your expectations.

We look forward to serving you again in the near future.

Warm regards,

Beverly Brunson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
294 reviews 294 reviews
220 hotel reviews
Reviews in 192 cities Reviews in 192 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff great, welcoming helpful in both check in and out. Rooms nicely appointed but a little on the small side giving the impression that a lot was being squeezed into each space. The lobby cafe was great to have but the staff there not a patch on front desk staff and could have learnt a few things about service from the front desk. Elevators seemed full all the time, partly due to tournament but meant having to allow a lot of extra time for commute to or from room.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeverlyB1, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, yesterday
Dear Pheephox,

Thank you for taking the time to share your feedback with us regarding your stay. You feedback is very valueable to us as helps us in growth. We are happy that for the most part, our facilities and services met your expectations and we look forward to serving you again in the near future.

Warm regards,

Beverly Brunson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sonesta Hotel Philadelphia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta Hotel Philadelphia

Address: 1800 Market Street, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Philadelphia
#28 Family Hotel in Philadelphia
#31 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Philadelphia 3.5*
Number of rooms: 445
Official Description (provided by the hotel):
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Plan your visit to the Franklin Institute's exciting Real Pirates Exhibit with our VIP Packages. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Cheap Tickets, Hotels.com, Sabre Hospitality Solutions, Priceline, BookIt.com, Despegar.com, HotelTravel.com, TripOnline SA, Odigeo and Tingo so you can book your Sonesta Hotel Philadelphia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza

Owners: What's your side of the story?

If you own or manage Sonesta Hotel Philadelphia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.