We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice, Clean & Convenient” 4 of 5 stars
Review of Sonesta Hotel Philadelphia

Save Saved
You added Sonesta Hotel Philadelphia to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sonesta Hotel Philadelphia
3.5 of 5 Hotel   |   1800 Market Street, Philadelphia, PA 19103 (City Center West)   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
D-ART Into Philly!
Ranked #48 of 82 hotels in Philadelphia
Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice, Clean & Convenient”
4 of 5 stars Reviewed December 10, 2012

This wonderful hotel is perfectly located in downtown Philly and a great place to stay. The rooms were clean as well as the hotel. I've stayed at this hotel twice, once as the Crown Plaza in Feb. 2012 and once as the Sonesta for Thanksgiving 2012.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen A, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, December 12, 2012
It was a pleasure having you back at the now Sonesta Hotel and we look forward to your return again! Thank you for your comments and I am glad you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

809 people have reviewed this hotel

Traveler rating
    201
    332
    151
    65
    60
See reviews for
138
202
66
242
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Philadelphia
1 review
4 of 5 stars Reviewed December 5, 2012

Overall I rate my stay at Sonexta Hotel Phiadelphia very good. My only major complaint was the internet service. The speed in my room was variable, and often was so slow as to be unusable. My room apparently had not been updated recently, as I had an old CRT television. I saw newer flat screen models in some other rooms.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen A, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, December 12, 2012
The Sonesta Hotel is located in a great spot in the city for business travelers and close to many local companies and the convention center. Your honest feedback regarding the internet is important to us so that we can focus on this area and improve the speed of the internet connection for our guests. We hope to see you again when you return to Philadelphia!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh
1 review
5 of 5 stars Reviewed December 5, 2012

Traffic noises at night can be loud, if you're not used to it. Bring ear plugs. Great location -- close to downtown, subway, and bus stops; pleasant front desk workers; nice attached restaurant. Would recommend!

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen A, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, December 7, 2012
Thank you for your feedback and I am glad that our great location was able to provide you convenience during your stay. Our team at the Front Desk strive to provide excellent service everyday with a warm welcome and friendly service. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 30, 2012 via mobile

Yes the rooms are a little out dated and the tv is from Happy Days but it still is my first choice for downtown Philly. The checkin was fast and friendly. Rooms need to be updated but still comfortable and clean. Restaurant had a good English menu with good portions. Price was good. No problems. Only gave four star because the rooms do need some updating.

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen A, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, December 7, 2012
Thank you for making us your first choice in hotels for downtown Philly! As we move forward with the Sonesta Brand, we are look towards upgrading our rooms in the near future. Our guests do enjoy our knowledgeable staff who is able to assist with area information and efficient service! We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonesta hotel
2 reviews
4 of 5 stars Reviewed November 29, 2012

I check into this lovely hotel on the 28th of nov.2012,and i must say that it's quite breath taking,the staff members are polite they go above and beyond to cater to there guest. The rooms are very cozy i just have one some problem the toliets are very low to the ground,but they are making wonderful improvements. The food is worth every penny. I rate this hotel as 4.51/2 starrs. I would mostly visit this this hotel on any giving sunday..(lol)... As a matter of fact i'll be back on dec 15,2012. Keep up the GREAT JOB!!!!!!!!!!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceville, New Jersey
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 25, 2012

I stayed here with my boyfriend for one night in September 2012 for the Rock'n'Roll Half Marathon. We picked this hotel based on it's price and closeness to the start line for the race on Sunday. The location was great for that as well as walking to the Convention Center on Saturday for the expo and to walk around downtown Philly in general. The room was very clean and large. More than enough room for both of us. There was a nice desk and sitting area. The bathroom was clean. The restaurant on the first floor was average but easy for lunch after the race with great beer selection. I would stay again for pleasure or business. The only negative was the parking. We were charged twice (by the hotel and parking garage) and it was expensive. I would looking for other parking close by next time.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen A, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, November 28, 2012
Thank you for your comments and congratulations on running the marathon! Our location is only a short walk to the Art Museum and Benjamin Franklin Parkway, where many local events are held in Philadelphia. We hope to see you back next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alicante, Spain
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 21, 2012

Hotel very well located, close to the Convention Center and City Hall but the rooms are a little bit old. Free WIFI in the room and very friendly service, highly recommend the Cafe Express for have breakfast that exist in the hotel. Also close to the commercial heart of Philadelphia, Wellnut St, good area for shopping and nightlife.

Hotel muy bien situado, cerca del Centro de Convenciones y del Ayuntamiento, aunque algo antiguo. WIFI gratis en la habitación y servicio muy agradable, muy recomendable desayunar el Café Express que hay en el Hotel. También está cerca de las zonas más comerciales de Filadelfia, Wellnut St, buena zona para comprar y salir por la noche.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen A, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review, November 28, 2012
The complimentary wireless that is available in all of our guest rooms is a nice added feature for leisure and business travelers alike. I am glad you were able to enjoy the area and the services that we provide at the hotel. Thank you for choosing the Sonesta Hotel Philadelphia!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Sonesta Hotel Philadelphia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta Hotel Philadelphia

Address: 1800 Market Street, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 82 hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Philadelphia 3.5*
Official Description (provided by the hotel):
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Plan your visit to the Franklin Institute's exciting Real Pirates Exhibit with our VIP Packages. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, HotelTravel.com, Tingo, Amex, Sabre Hospitality Solutions , TripOnline SA, Cheap Tickets, BookingOdigeoWL, Priceline, Hotels.com, Otel and Venere so you can book your Sonesta Hotel Philadelphia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza

Owners: What's your side of the story?

If you own or manage Sonesta Hotel Philadelphia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.