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Sofitel Philadelphia Hotel: Traveler Reviews

4.0 of 5
120 South 17th Street, Philadelphia, PA 19103 (City Center West)
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Sofitel Philadelphia Hotel
Ranked #9 of 84 hotels in Philadelphia
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1,234 reviews from our community

Traveler rating
    706
    384
    78
    42
    24
See reviews for
Families
167
 
Couples
452
 
Solo
99
 
Business
290
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Baltimore, Maryland, USA
1 review
1 helpful vote 1 helpful vote
“Great night”
5 of 5 stars Reviewed February 6, 2013

Great room, comfortable bed, great nights sleep! Enjoyed my breakfast at the resturant and the staff was very hospitible. Thxs for the service and care that was taken to provide a comfortable stay. Valet was very nice as well. Thxs!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Ask bhorchar about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
February 8, 2013
Dear bhorchar,

Thank you for your great review! I am delighted that you had such a pleasant stay and that our unique So-Bed provided you with a great night sleep. We look forward to welcoming you back to Sofitel Philadelphia again soon.

Kind Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2013

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ask webfog about Sofitel Philadelphia Hotel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
February 8, 2013
Dear webfog,

Thank you for the great review of your stay! I am very glad to hear that you enjoyed our great downtown location and our large marble bathrooms. We look forward to welcoming you back to Sofitel Philadelphia again soon.

Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Arlington, Virginia, USA
1 review
2 helpful votes 2 helpful votes
“Excellent Experience”
4 of 5 stars Reviewed February 6, 2013

The hotel staff was very friendly and hospitable. My girlfriend and I were in town for a weekend getaway, and I took the opportunity to surprise her with a proposal. The hotel staff was aware of my plan, and they went the extra mile to help make our weekend memorable. The location was excellent and it was within walking distance to museums, restaurants, and my favorite coffee shop, La Colombe. We would definitely return for another stay.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ask CoffeeGuy_13 about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
February 8, 2013
Dear CoffeeGuy_13,

Thank you for choosing Sofitel Philadelphia for such a special occasion! I am so very delighted that our staff was able to assist you with your proposal. We are thrilled to be a part of such a big moment. We look forward to welcoming you and your fiancé back again soon and would love the opportunity to hold your wedding at our hotel. Please feel free to ask for our Wedding Planner, Lisa Strickland, who would be very happy to show you our great event space.

Warmest Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, MD, USA
Top Contributor
57 reviews 57 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
“Beautiful hotel, great location”
5 of 5 stars Reviewed February 5, 2013

Stayed in the Sofitel Philadelphia for one night on business. The location is excellent. Service staff was efficient, friendly and unobtrusive. Check-in was a breeze. Having to card-in for any floor in the elevator was annoying, but I'm sure they had a good reason from a security perspective.

The room itself was in very good shape. Smart modern with a European feel, furnishings were in good shape. Wifi connectivity was speedy and easy to configure. The cable package was not good; all channels appeared to be standard def stretched to 16:9 aspect ratio. Bed was comfortable, though the pillows were not, as I recall.

The bathroom was very clean and in generally good shape. Checking behind the door (a hallmark of thorough cleaning) revealed: nothing! All clean. The shower area had a caulking issue or two, but nothing major.

All in all, a great hotel and a simple, excellent stay.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask BobinBaltimore about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
February 8, 2013
Dear BobinBaltimore,

Thank you for choosing Sofitel for your recent trip to Philadelphia. I am delighted that you had a convenient stay and that our ambassadors were able to serve you efficiently without being obtrusive. We know that this is often times very important to our business travelers and we pride ourselves at knowing what type of service each guest is looking for. We look forward to welcoming you back to Sofitel Philadelphia again in the future.

Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
buenos aires
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Business trip. Very nice stay.”
4 of 5 stars Reviewed February 5, 2013

I stayed at the hotel for almost one week. The hotel has a nice lobby area and offers expresso coffee in the morning, which was really good to start the day if you do not have much time for breakfast. I attended a conference, so I needed to be a the convention center really early and usually did not have much time in the morning.
The room was large and quiet. I slept very well. Even though I did not order room service as I usually do when traveling on business. I would stay again if I go back to Philadelphia.
The hotel is located walking distance from a restaurant area. The food at most of the places I went for dinner was really high quality, either for fish or read meat. I recommend to explore the area. There are also many shops located walking distance from the hotel, and they cover almost all specialties, so it is not needed to go to a shopping mall.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask moonstoneBA about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
February 8, 2013
Dear moonstoneBA,

Thank you for choosing Sofitel for your most recent business trip. I am very glad to hear that you enjoyed our complimentary morning coffee station which is very convenient for guests who need to grab a quick coffee and breakfast to go. We look forward to welcoming you back to Sofitel Philadelphia again to explore more of what our great, downtown location has to offer.

Sincere Regards,

Vincent Vienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Sofitel Philadelphia Hotel

Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Address: 120 South 17th Street, Philadelphia, PA 19103
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotels in Philadelphia
#5 Luxury Hotels in Philadelphia
#6 Best Value Hotels in Philadelphia
#7 Business Hotels in Philadelphia
#9 Family Hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 
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