These people had the audacity to blame me for not having our suite ready on time. Very unprofessional; stay away from this place. Lobby was very cramped and small. No driveway and the valet was very unhelpful with parking our car.

I look forward to my annual business trip stay in the Sofitel. A group of about 200 of us are well taken care of for the better part of a week with very comfortable and quiet guest rooms, plenty of well equipped meeting rooms, terrific food, and terrific service. This is the nicest of my business stays. Although I know to expect to have to use my room key card every time I use the elevator, I still find the practice annoying.

Really friendly people warm up a hotel, and this is the case at the Sofitel. This was my first time at a Sofitel property and didn't know what to expect. Very nice room/amenities, comfy bed, quiet, but what makes a property stand out is really friendly people. The "bonjour" was a bit affected, but the good cheer behind it felt warm and real. The food at our business meeting was really good (thanks for bringing me more chocolate croissants!) We had to keep working till midnight and the evening staff was very kind and accommodating. Thanks!

I don't know where Sofitel comes from but I have seen them in my world travels for years now and have had some great experiences here, ay. This particular trip in the NE part of USA was paid for as a gift and luckily, I don't know the prices nor do I care. I typically find cheaper places outside the city but what a trip and what a nice place, with a very nice check in. I'm simple, and this place is flashy but I didn't feel uncomfy.