Stayed here last weekend for a wedding. Accidentally left behind the brand new pair of shoes I wore to the wedding/reception. My husband packed our bag as I finished getting ready. Unfortunately did not realize until two days later that he had not packed my shoes. Called the hotel and they were nowhere to be found. Some words of advice... use the safe they provide because housekeeping does enter your room at night to tidy up and leaves the music on to let you know they were there. Make sure you check twice for ALL your belongings before leaving your room for the last time because when you call the next day or the day after that, they won't be in lost and found or with security. Sorry to say, there are no more honest people in the world... especially the housekeepers at the Sofitel.