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Sofitel Philadelphia Hotel: Traveler Reviews

4.0 of 5
120 South 17th Street, Philadelphia, PA 19103 (City Center West)
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Sofitel Philadelphia Hotel
Ranked #9 of 84 hotels in Philadelphia
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1,231 reviews from our community

Traveler rating
    705
    383
    77
    42
    24
See reviews for
Families
166
 
Couples
450
 
Solo
99
 
Business
290
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
PA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Great location and stay”
4 of 5 stars Reviewed December 6, 2012

Stayed here for our anniversary and had a great experience. We were upgraded and given a junior suite which was very spacious and clean. The bathroom was large with a separate tub and great amenities. The living space was large, but my only complaint is that the decor (i.e. furniture) was very dated and was in dire need of some TLC.

Overall though, a great stay for the price and couldn’t have asked for a better hotel and staff.

Room Tip: High floor reccomended as the noise form a wedding or event could even be heard from our 12th floor...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask carribtraveller about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
December 7, 2012
Bonjour,

Thank you for your comments. We are delighted that you choose us to celebrate your anniversary with us and that our staff was able to make your stay memorable. We are very pleased that you enjoyed our large Junior Suite, large bathroom with separate tub, and our luxury bath amenities. Your feedback is extremely important as it enables us to constantly improve our hotel. We are looking forward to room upgrades which are due in the very near future. We look forward to welcoming you back to Sofitel Philadelphia in the future to enjoy our new room upgrades.

Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
“Luxurious”
5 of 5 stars Reviewed December 5, 2012

I stayed there for one night, I shared a room with a friend, and it was luxurious, 2 big beds,and the bathroom is big with a shower cabinet and a bathtub. The room has a cool TV, with a nice window viewing tall building of Philly, good view to wake up to!

I advise you to eat at the french restaurant of the hotel, deliciousness.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Fatemah O about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
December 6, 2012
Bonjour,

Thank you for your comments. We are delighted that you and your friend had such a great stay with us. We are very pleased that you enjoyed our large rooms and bathrooms, amenities, view of downtown, our French inspired fair in Liberte, and that our staff was able to make your stay luxurious and memorable. We look forward to welcoming you back to Sofitel Philadelphia again in the future.

Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westport, CT
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Very very nice hotel, first rate all the way!”
5 of 5 stars Reviewed December 4, 2012

The rooms are amazingly beautiful, cozy, elaborately decorated and tastefully appointed in a contemporary/modern design. I am not easily impressed but this was as nice as any hotel I've been to in recent memory and I was indeed impressed. The bathroom was elegant, spacious and very well lit. The room had many options for lighting from business bright to mood casual. My room was exceptionally clean and in like new condition. The bed was very comfortable with real down/feather pillows which I prefer. Overall I just can not say enough good things about this hotel. The staff was very friendly and helpful as well. I stayed for business so I can not actually recall what it cost because I just expensed it, but I don't think it was extraordinarily expensive if I recall correctly. Two thumbs up big for this hotel! Go there, you won't be disappointed!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask justwarren about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
December 6, 2012
Bonjour,

Thank you for your comments. We are delighted that you had such a pleasant stay with us and that you were impressed with our modern yet cozy design. We are very pleased that you enjoyed our spacious room and bathrooms, unique So-Bed and bedding, and that our staff was able to make your stay with us a memorable one. We look forward to welcoming you back to Sofitel Philadelphia again in the future.

Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aarau, Switzerland
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Great hotel”
5 of 5 stars Reviewed December 4, 2012

I really enjoyed everything about my recent stay in the sofitel hotel. The employees were very friendly and helpful. My room was large and clean. A great choice, if you're looking for a place to stay in Philadelphia.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ruedinho about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
December 6, 2012
Bonjour,

Thank you for your comments. We are delighted that you had such a great stay with us during your trip. We are very pleased that you enjoyed our large rooms and that our staff was able to make your stay memorable. We look forward to welcoming you back to Sofitel Philadelphia again in the future.

Regards,

Vincent Vienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, NY
2 reviews
“Wonderful Stay!!”
5 of 5 stars Reviewed December 3, 2012

This is hands down the nicest hotel I have ever stayed in in Philly, perhaps even anywhere when you take into account the cleanliness, staff attention, etc. This is an immaculately clean hotel, there are awesome amenities in your room (including a keurig coffee maker!!) and an incredibly helpful staff. The hotel has a great location as well - I was able to walk to all of my business appointments and to an event at the Comcast Center. I got a great deal at a discount travel site and really cannot recommend this place enough.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Liz H about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
December 6, 2012
Bonjour,

Thank you for your comments. We are delighted that you had such a wonderful stay with us and that you named us the nicest hotel you have ever stayed in. We are very pleased that you enjoyed our room amenities including the Keurig coffee maker, our great downtown location, and that our staff was able to make your stay memorable. We look forward to welcoming you back to Sofitel Philadelphia again in the future.

Regards,

Vincent Vienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Sofitel Philadelphia Hotel

Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Address: 120 South 17th Street, Philadelphia, PA 19103
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotels in Philadelphia
#5 Luxury Hotels in Philadelphia
#7 Business Hotels in Philadelphia
#9 Family Hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 
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