We travel a lot and have stayed in hotels including the Peninsula and Four Seasons. This particular Ritz Carlton surpassed them all! We were in Philly for the Marathon this weekend and our stay at the Ritz was simply perfect!. The hotel is beautiful and in a central location - right next to the stunning City Hall building and a nice walk down to the Art Institute. The lobby, rooms, and staff were all superior. The hotel was incredibly welcoming to all the people in town for the run and gave us very nice and thoughtful "nutrition" bags with healthy treats. Nina from the Front Office was also terrific in resolving a very minor issue with a light bulb needing to be changed by following up and sending a nice card to our room. This hotel also, unlike our other experience with running events, bent over to accommodate a later check-out time.
Overall - super outstanding!! Cannot say enough great things about this hotel and the people that work there. Thank you to everyone - including maintenance and cleaning. We will be back!
- Official Description (provided by the hotel):
- Walk in the footsteps of America’s forefathers and become a part of history. Stay in one of America’s most venerable cities at one of the finest hotels in downtown Philadelphia and absorb the character of landmark buildings as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. Making its mark in a spectacular historic building, the luxury Philadelphia hotel’s location offers easy access to fine dining, upscale shopping, and Philadelphia’s business district. ... more less
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- Also Known As:
- Ritz-Carlton Philadelphia Hotel Philadelphia
- Philadelphia Ritz Carlton
- Ritz Philadelphia