One night stay while in town for business on a cold November evening. Convenient location if attending an event at the Convention Centre, 5-10 minute walk to restaurants and shopping. Incredibly friendly service, particularly at check-in. Room was a bit small - first time I ever wished a hotel room had less furniture - but bed was comfortable and TV was good quality. Bathroom was nice size and love walk-in shower, but bath towel had two holes in it the size of hockey pucks. I would echo the previous reviews in that the room can get very cold and the heating system does not work optimally. Rates as a good value if staying on your own dollar

We stayed here for the Philadelphia marathon. Everyone at the front desk was so helpful, and very nice---despite a lot of runners coming in with their "we have to get up early and we need...." And "can I have a late check out?" Demands.

Our room seemed small, but certainly served its purpose, so there was no need for anything bigger. Most importantly, it was very clean! And the bathroom was white tile throughout, so if it weren't up to snuff, it would have been very obvious.

It was close to the race expo, which was held at the convention center. And Reading Terminal Market was just beyond the convention center. There were so many good things at the market....

My only complaint of the hotel was that the lobby seemed to have a heavy B.O. smell to it. Maybe it was just a high volume of runners coming in....?

I would definitely stay here again, even though it was 1+ miles from the race start.

The hotel staff do an excellent job, know the area well, and were very accommodating. Free bowl of apples in the hallway on the Starwood Preferred Guest floor (which I didn't know was a thing). The location is literally a 15 second walk tot eh convention center and only one block away from Reading Market Terminal. If you are unfamiliar Reading Market Terminal has over 50 food vendors and is always worth a visit when you are in town. The hotel is on an intersection with some one way roads so getting there on your own by car can be tricky. Plan on paying for parking every night. My king sized room was nice but small. The desk which was "built in" to the entertainment center didn't really provide a working space. The beds are amazing and the shower is good. The heat was an issue in my room at first until I figured that you should just set it to "on" instead of trusting the thermometer. Noise from other rooms is sometimes an issue but never interfered with sleep. Hotel staff arranged for a cab to the airport for my early morning flight. Great option in terms of accessing center city Philadelphia but the hotel is nothing special in terms of quality.

To start off, this hotel is in a decent location. My friend and I had taken the subway from the 30th street Amtrak station and we decided to take it to the Race/Vine station as was suggested by Google maps. Bad idea. If you’re coming in from the Amtrak station, walk from the station to the subway station and just take the Market-Frankford (blue) line towards the Frankford Trans. Center and get off on the 13th Street stop. Walk to 12th street and walk north (under the convention center overpass) to Race Street. It’s a safer walk than from what was suggested for us. The main reason I say it’s safer is because my friend ended up losing/ having her wallet stolen from the Amtrak station to the hotel via the route we originally took.

The hotel is right next to the convention center and if you walk towards the blue line, the Reading Terminal Market is right to the left straight south from the hotel. It’s my recommended location for breakfast/lunch (it closes at 6pm). The hotel is also right next to Chinatown and that area seemed fairly safe. In being close to the blue line, it helps in getting around the touristy areas of the city.

The hotel looks like every other Four Points by Sheraton. The décor and the service was just what I had expected it to be. The thing I didn’t expect was to hear my hotel neighbors. We heard our adjoining room’s guests and other guest, either below us or above us. The walls were fairly thin. The hot water was slow going and the air conditioning did not seem to work well. I was cold pretty much the whole time we stayed there. There was free internet but the safe in our room did not work.

The workout room was just like other Four Points workout rooms. It was in the basement, open 24 hour a day, and each machine had their own TV screen. A hotel employee noticed me working out and even came in and offered a cold water bottle. It was very nice gesture and it reminded me why I usually love the service in Sheraton hotels.

If the walls were thicker and the heater worked, then I would’ve scored this hotel much higher.