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“Decent airport hotel” 4 of 5 stars
Review of Philadelphia Airport Marriott

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Philadelphia Airport Marriott
3.5 of 5 Hotel   |   1 Arrivals Rd, Philadelphia International Airport, Philadelphia, PA 19153   |  
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Ranked #51 of 83 Hotels in Philadelphia
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Decent airport hotel”
4 of 5 stars Reviewed June 18, 2014

Considering it is an airport hotel our stay was quite pleasant, the room was spacious and clean and the staff very helpful. We had an airport view but not the airport sounds which was great. One start off for the restaurant which was average but you can't have everything!

Stayed June 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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492 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Valley Forge, PA
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 16, 2014

This is an older Marriott, however the staff are excellent, and the surprise was a room service Caesar Salad loaded with extra large shrimp. It was much better than expected from Marriott room service, and especially at an airport.

A passage connects the hotel directly to the airport center.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, England, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 15, 2014

Great option if you have to stay over night due to flights connections, my husband and I went walking from arrivals gate and the hotel is connected to PHL INTERNATIONAL Airport - terminal B.
We had a flight next morning at 8am so this hotel was perfect, very comfortable and clean.
Would definitely stay there again.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
the sea ranch
Top Contributor
64 reviews 64 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 12, 2014

I was dropped off by Hertz, walked to terminal B, up the steps and across the bridge to Marriott's lobby. Helpful reception desk, clean and quiet room on the 3rd floor. The reception desk people helped me print out my boarding pass too. Breakfast the next morning was good, so was the service. I will stay here again.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 12, 2014

I am a frequent traveler and this is not one of the better Marriotts. The only positive is the location, if you need to be in and out near PHL. The fitness center is a joke, one of the worst I have ever seen ! The staff is not very helpful. I also left a pair of headphones on the desk and had just passed through security. I was gone for about 20 minutes... luckily, my colleague was still there and asked him to try to retrieve the headphones. Wow, did I get a run around from the front desk to security, all the way to the Dallas security office. Guess what, I never saw those headphones again. So don't plan on getting anything back that you may accidently leave in the room. The Dallas office even started invoking the Innkeeper law on me and offered a $200 gift voucher... no thanks I said. Be careful with your possessions around this staff at PHL Marriott. I am a Marriott Gold - but will go out of my way not to stay at this hotel again. JL

  • Stayed February 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry K, Manager at Philadelphia Airport Marriott, responded to this review, June 15, 2014
Good Evening Jeff,
Please accept our apologies for the circumstances surrounding your missing head phones.
We will continue to search our hotel, and will report any findings to our offices in Dallas.
Thank you for your business, and we hope to regain your confidence in the future.
Sincerely,
Barry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
71 reviews 71 reviews
66 hotel reviews
Reviews in 51 cities Reviews in 51 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed June 11, 2014

While many airports claim to have "airport hotels," there are not many in the US that have hotels connected to the terminal. Often it involves a shuttle to the so-called airport hotel. When you have an early flight those extra 20-30 minutes can mean the difference between having a quick breakfast on the property versus fending for yourself in the airport. I don't usually have high expectations of these locations as the main benefit is the proximity.

This property is actually among the nicest airport hotels I have seen. I've been stuck in Detroit, which has a nice Westin connected, and in Dallas which has the outstanding Grand Hyatt. This ranks as one of the nicer options.

What I was particularly impressed by was the staff who went out of their way to be nice and helpful. This was true of the front desk team, the restaurant staff and even the gift shop staff. All of them wonderful.

I did have a dinner in the restaurant during my stay and while it was not amazing it was certainly a passable hotel meal and did the trick. I like that Marriott as a rule does put some healthier options on their menus.

For airport access this hotel is really quite good. I've taken to booking connecting flights through one of the airports with a nice hotel just in case something goes wrong in transit (as it so often does). Can't go wrong here.

Room Tip: Runway views are apparently a premium here but the standard rooms aren't terrible
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, NC
Top Contributor
99 reviews 99 reviews
20 hotel reviews
Reviews in 44 cities Reviews in 44 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 11, 2014

I was at the Marriott Airport in Philadelphia for a short, one day meeting. It was pouring rain. No worry - it's an easy walk by skyway from Terminal B straight to the hotel. That was also very useful at the end of the meeting, when I could walk to the gate in about 10 minutes (with TSA Pre-check). The room was very comfortable and attractive. I had some issues with the over-priced internet service (basically, it cut-out mid-evening), and they gave me a refund. It should have been part of the base cost of the room, but I think we're all used to annoyingly separated fees. I didn't go to the restaurant or exercise facility. We did use meeting rooms (fine), and were served three meals and snacks (all excellent buffet style food with nods to regional cuisine). I can recommended this as a great hotel for easy access and nice facility. I'd be happy to meet there again.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Philadelphia Airport Marriott

Address: 1 Arrivals Rd, Philadelphia International Airport, Philadelphia, PA 19153
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#47 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Philadelphia Airport Marriott 3.5*
Number of rooms: 419
Official Description (provided by the hotel):
Welcoming travelers with exceptional comfort and convenience, the distinctive Philadelphia Airport Marriott hotel's connection to Philadelphia International Airport quickly takes the stress out of air travel to provide guests with a remarkable hotel experience. Directly connected to PHL's Terminal B via sky bridge, guests can forget worries of airport parking and traffic and instead enjoy an easy walk to or from the terminal in a warm and friendly atmosphere. Whether traveling to Philly for business or leisure, the airport hotel's guest rooms and suites, bedding ensembles, are designed for the ultimate in comfort and productivity. Other on-site amenities include Aviation Grill and a fully-equipped 24-hour fitness center. Conveniently located near Lincoln Financial Field, Citizens Bank Park and Wells Fargo Center, guests of this stylish lodging will also find themselves just 10 miles from downtown Philadelphia and the Pennsylvania Convention Center. ... more   less 
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Also Known As:
Philadelphia Airport Marriott Hotel Philadelphia
Philadelphia Marriott

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